Director of Operations jobs in United States
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Kings III Emergency Communications · 1 day ago

Director of Operations

positionChicago, IL
timeFull-time
remoteOnsite
seniorityDirector/Executive
money$130K/yr - $150K/yr
date7+ years exp

Kings III Emergency Communications is a leader in critical communications services, and they are seeking a Director of Operations to oversee and optimize their operational infrastructure. This role involves managing a team to enhance service delivery, improve process efficiency, and drive strategic growth initiatives.

Facility Management
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Comp. & Benefits

Responsibilities

Enhance and support a strong, healthy and vibrant company culture
Be an unimpeachable example of the company core values
Develop and implement scalable operational systems and workflows that support company growth and efficiency
Develop operational strategies and tactics with executive management to achieve growth, service, and financial objectives
Identify and execute on process improvement opportunities
Analyze data and processes with the ability to translate financial objectives back to operational improvements and projects
Develop best practices to improve field performance and results
Investigate problems, analyze for root causes and drive lasting improvements
Lead, mentor, and develop team members to their full potential
Manage to and help develop the annual operations budget and financial results
Travel to client sites, trade shows, and conferences as needed

Qualification

Elevator industry expertiseField service operationsP&L managementChange management initiativesSaaS business modelsOrganizational leadershipProcess improvementTeam mentoring

Required

High school diploma or equivalent
7+ years' experience leading teams of highly qualified field engineers
Demonstrable experience developing strategies to drive change, growth and scale in medium sized field organizations
Demonstrable experience leading a team in executing change management initiatives
Able to demonstrate very strong organizational leadership and management skills
Deep knowledge of field service operations, logistics, and customer experience strategy
P&L management experience

Preferred

Hands on elevator experience as a licensed elevator mechanic working on multiple types of controllers strongly preferred
Understanding of SaaS business models and recurring revenue operations preferred but not required

Benefits

Medical insurance with 1 HSA and 2 PPO plan options
Flex Spending Account (FSA)/Dependent Care FSA
Dental, vision, life, short- and long-term disability insurance
Critical illness and hospital indemnity plans
401k with company contribution
Employee Assistance Program (EAP)
Company paid telemedicine 24/7 access
Wellness Program
Employee discount program
8 paid holidays, plus 1 floating holiday
15 days of PTO accrued in year 1
Generous referral bonus program
Work life balance (a must!)
Team building, attendance at our annual kickoff each January, and other fun events
Relaxed professional dress code

Company

Kings III Emergency Communications

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Kings III Emergency Communications is a provider of class-leading emergency communication solutions.
dateFounded in 1989
location
Coppell, Texas, USA
people-size201-500 employees
web-link
https://www.kingsiii.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-09-06Acquired

Leadership Team

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Dennis Mason
Senior Advisor
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Company data provided by crunchbase