Bobcat Company · 4 weeks ago
Equipment Rental Manager - BOBCAT CENTRAL INC
Bobcat Company is seeking an Equipment Rental Manager to oversee the profitability and customer satisfaction of their rental department across multiple locations. This role involves financial management, staff training, and ensuring excellent customer service while managing the rental fleet effectively.
Responsibilities
Responsible for Rental Department profitability
Review Monthly ROI reports under the financial
Responsible for budgeting and forecasting
Regularly reviews inventory levels for appropriate mix
Utilizes missed opportunity reports from rental coordinators
Prepares fleet utilization reports
Makes necessary changes to improve operations
Responsible for managing department expenses
Responsible for developing the suggested roll-in and roll-out of rental inventory
Evaluate and analyze rental fleet inventory needs based on utilization
Collaborate with the President on equipment ordering needs
Collaborate with the President to determine which units are available for sale and pricing
Talks/Meets daily with rental coordinators to prioritize customer service issues
Responsible for assessing the need for and hiring new rental department staff and performing periodic employee reviews
Training of rental coordinators on proper documentation, insurance, payment, anti-theft protocol, etc
Verifies and signs off on rental department timecards, sales/rental commissions and other payroll related issues
Tracks and communicates with accounting dept. on any rental equipment sold
Responsible for maintaining good conditions for the department and rental fleet
Responsible for the accuracy of invoicing, making sure to include additional billing items such as transportation charges, cleaning charges, fuel charges, damage waiver, etc
Directs efforts and helps rental coordinators to prospect for new customers with a plan
Conducts regular visits to our five locations, customer locations, and job sites to ensure all rental needs are met and exceeded
Acts as back up to rental coordinators as needed
Periodically reviews the competition, suggesting or making adjustments to prices and offerings
Evaluate rental fleet condition, demand, etc. based on market conditions
Must demonstrate “salesmanship” skills, not only to promote the business but to manage the rental coordinators
Involved with the credit department collecting past due accounts and resolving any customer conflicts
Is available to customers and staff for emergencies
Follow anti-theft protocols to guard against equipment theft
Willingness to be hands-on with equipment
Willingness to walk onto job sites to meet the customer where they are
Mechanical aptitude to problem solve for customers
Every effort should be made to have proficient skills in operating the equipment in the rental fleet along with practical application knowledge
Working knowledge of Excel and Word
Experience with CDK software a plus
Qualification
Required
High School Diploma or equivalent
Experience in managing sales or rental department people, financials, profit and loss statements, budgets, KPIs (key performance indicators), and full sales operations
Strong understanding of customer base and equipment applications
Ability to manage multiple priorities in a fast-paced environment
Honesty and integrity required
Good Excel, Word and presentation software skills
Good written and verbal communication skills, organizational and people management skills
Valid CA driver's license and clean DMV record, with the ability to travel as needed
Excellent selling, negotiating, and closing skills with the ability to build long-term rental business relationships and coach the rental team
Flexibility and availability required
Ability to stand, walk, maintain balance, climb, and lift up to 50 lbs
Preferred
Bachelor's degree in a related field
Experience with CDK software
Background in construction and agriculture compact equipment
Prior use of CRM system
Benefits
Company Laptop and Phone
Company Vehicle
Medical
Dental
Vision
Optional Supplemental plans
401k matching
Vacation/Sick Pay
Paid Holidays
Company
Bobcat Company
Bobcat Company is a manufacturer of farm and construction equipment. It is a sub-organization of Ingersoll Rand.
H1B Sponsorship
Bobcat Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-14
2025-12-11
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