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UMOS, Inc. · 1 week ago

Case Management and Employment Services Data Clerk - W2 Program

Milwaukee, WI

Full-time

Onsite

Entry Level

$19/hr - $22.78/hr

2+ years exp

UMOS, Inc. is a mission-driven organization focused on making a positive difference in communities. They are seeking a Case Management and Employment Services Data Clerk to assist with data entry, document management, and customer support related to employment services.

Health CareNon ProfitService Industry

Responsibilities

Will be responsible for identifying appropriate documents for scanning into electronic case file system, prepare documents and hard case files for scanning into electronic case file (ECF) system

Verify all documents are properly coded for scanning and enter accurate ECF codes. Ensure timely and accurate data collection, data entry in WWP, ECF, and other systems, as required by policy and procedures

Assist with Case File Documentation compliance

Assist customers with W2 Intake Pre-Check and in obtaining eligibility documentation, such as bank statements and school enrollment

Audit cases verifying CWW coding matches eligibility documents in ECF

Check for compliance of Informal Assessments and alert FEPs accordingly

Carry out Job Readiness Questionnaires

Schedule appointments for FEP’s, such as W2 Eligibility Reviews, Employability Plan Reviews, Extension Discussions, Extension Decisions, and Monthly Contacts. Reschedule appointments for absentee FEP’s

Review of FEP’s Daily Schedule Check Lists for inaccuracies

Receive program attendance & documentation, such as participant Job Logs, and enter related data into state tracking systems

Enter nonparticipation into state tracking system, once attendance information is verified

Enter case comments into WWP when issuing correspondence/email distribution to participants within required timeframes

Assist with job readiness-workshop, track participant attendance, and enter case comments. Also, enter nonparticipation for Employment Services activities

Translate/interpret on behalf of customer as well as staff, as needed

Assist with mass mailings/email distribution and provide staff with clerical support during UMOS events, job fairs and workshops

Participate in off-site community events and job fairs as needed. Assist with event flyer distribution in the local community

Perform home visits or work site visits as needed, such as for employment verification tasks and other services to customers

Assist Employment Services Unit with resume writing

Assist with flyer design and development for department events, such as job fairs and education events. Prepare meeting and training handouts

Maintain confidentiality of participant data and comply with government and agency regulations

Perform special projects, attend meetings and other related duties as assigned

Qualification

Data entryMicrosoft Office SuiteBilingual communicationOrganizational skillsAttention to detailCustomer serviceTime management

Required

Minimum of 24 related college credits, supplemented by either one year of post-secondary education, or equivalent related training

Minimum two years of work experience in a data entry and/or clerical position

Able to work with confidential information and has a basic understanding of customer service practices

Demonstrated organizational skills and strong attention to detail in data entry and/or clerical work

Ability to communicate effectively with all levels of staff and management in writing and verbally

Bilingual in English and one or more languages, including Spanish, Burmese, Rohingya, Somali, Karen; verbal and written preferred

Proficient in Microsoft Office Suite, including Word, Excel, and Outlook with demonstrated ability to type minimum of 40 words per minute

Demonstrated time management skills with the ability to perform comfortably in a fast-paced, deadline-oriented work environment, and ability to successfully execute multiple projects at one time

Must be able to travel within the state as requested and work irregular hours

Must have a vehicle, valid driver's license and adequate automobile insurance

Benefits

Paid time off that will increase over your years of service

15 paid holidays annually

A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment

The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses

A variety of support services to promote well-being through the employee assistance program

Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.

Company

UMOS, Inc.

UMOS is a non-profit advocacy organization that provides programs and services which improve the employment, education, health, and housing of under-served populations.

Founded in 1965

Milwaukee, Wisconsin, USA

501-1000 employees