RCB Bank · 5 days ago
Account Services Associate I
RCB Bank is a long-standing financial institution committed to excellence and community service. The Account Services Associate I role involves reviewing data for accuracy, supporting operations, and ensuring compliance with banking regulations while providing exceptional customer service.
BankingCommunitiesFinancial ServicesInsurance
Responsibilities
Analyze daily reports to identify and resolve errors in a timely manner with a high degree of accuracy
Perform various data entry functions to ensure customer data is accurate and meets regulatory and policy requirements
Provide detailed and accurate documentation associated with actions taken; escalate significant patterns to management based on risk severity and potential for customer impact
Qualification
Required
High school diploma or GED
Minimum one (1) year of customer service experience
You possess analytical and problem-solving skills, along with good judgement
You can manage multiple tasks/projects and deadlines simultaneously in a fast-paced work environment
You have excellent attention to detail and can follow procedures and analyze/solve basic and complex problems with accuracy
You care about your community and have a desire to be involved
Preferred
Previous banking experience
Benefits
Medical Plan
Prescription Drug Plan
Teladoc™
Dental Plan
Vision Plan
Flexible Spending Accounts (Healthcare & Dependent Care)
Life and AD&D Insurance
Disability Plans
Life Assistance Plan (EAP)
Multiple Supplemental Plans
Sick Leave
Paid Federal Holidays
Vacation and PTO
401(k)
ESOP
Company
RCB Bank
RCB Bank works to become a strong and reliable financial institution within the community.
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-06
2025-07-27
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