Account Services Associate I jobs in United States
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RCB Bank · 5 days ago

Account Services Associate I

RCB Bank is a long-standing financial institution committed to excellence and community service. The Account Services Associate I role involves reviewing data for accuracy, supporting operations, and ensuring compliance with banking regulations while providing exceptional customer service.

BankingCommunitiesFinancial ServicesInsurance
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Growth Opportunities

Responsibilities

Analyze daily reports to identify and resolve errors in a timely manner with a high degree of accuracy
Perform various data entry functions to ensure customer data is accurate and meets regulatory and policy requirements
Provide detailed and accurate documentation associated with actions taken; escalate significant patterns to management based on risk severity and potential for customer impact

Qualification

Analytical skillsCustomer service experienceProblem-solving skillsAttention to detailCommunity involvementData entryBanking experienceTeamworkTime managementCommunication skills

Required

High school diploma or GED
Minimum one (1) year of customer service experience
You possess analytical and problem-solving skills, along with good judgement
You can manage multiple tasks/projects and deadlines simultaneously in a fast-paced work environment
You have excellent attention to detail and can follow procedures and analyze/solve basic and complex problems with accuracy
You care about your community and have a desire to be involved

Preferred

Previous banking experience

Benefits

Medical Plan
Prescription Drug Plan
Teladoc™
Dental Plan
Vision Plan
Flexible Spending Accounts (Healthcare & Dependent Care)
Life and AD&D Insurance
Disability Plans
Life Assistance Plan (EAP)
Multiple Supplemental Plans
Sick Leave
Paid Federal Holidays
Vacation and PTO
401(k)
ESOP

Company

RCB Bank

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RCB Bank works to become a strong and reliable financial institution within the community.

Funding

Current Stage
Late Stage

Leadership Team

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Brandi Doty
SVP, Chief Compliance Officer
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Nick Marks
Senior Vice President, Chief Risk Officer
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Company data provided by crunchbase