Sonnenalp Hotel of Vail · 1 week ago
OWBR Concierge
Vail, CO
Full-time
Onsite
New Grad, Entry Level
$20/hr - $24/hrSonnenalp Hotel of Vail is seeking a full-time year-round Concierge to join their team at One Willow Bridge Road in Vail Village. The Concierge will provide exceptional service to guests, assist with vacation planning, and coordinate guest services while building strong local relationships to enhance the guest experience.
Hospitality
Responsibilities
Provide personalized recommendations and arrange dining, transportation, and local activities
Maintain strong relationships with area restaurants, shops, and service providers
Handle check-in/check-out procedures and assist with guest requests and reservations
Manage cash drawer and process transactions accurately
Communicate professionally in person and over the phone; ensure messages are accurate and complete
Coordinate guest transportation and luggage handling
Assist members with scheduling vacation weeks and space-available stays
Record guest feedback, service requests, and follow-up actions in hotel systems
Collaborate with Front Desk, Bell, and other departments to ensure smooth daily operations
Qualification
Required
Warm, professional demeanor and excellent communication skills
Strong local knowledge and enthusiasm for guest service
Valid Colorado driver's license required
Ability to stand/walk for long periods and occasionally lift up to 50 lbs
Preferred
Previous concierge or front-desk experience preferred
Benefits
Medical, dental, and vision insurance
401(k) & Roth options
Paid time off, sick pay & holiday pay
Resort discounts
Disability & life insurance
Employee Assistance Program
Parking credit or discounted bus passes
Company
Sonnenalp Hotel of Vail
EXCEPTIONAL PEOPLE CREATING A WORLD CLASS EXPERIENCE! Through four generations, the Sonnenalp has grown into a world-class hotel and unique among Vail lodging, offering the finest in luxuries and comforts, as well as our renowned personal service.
Founded in 1979
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase