Apply on Employer Site

CBIZ · 2 months ago

Senior Manager Solutions Development

5959 Rockside Woods Blvd N, Suite 600, Cleveland, OH, 44131, US

Full-time

Hybrid

Senior Level

7+ years exp

CBIZ Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. The Senior Manager of Solutions Development is responsible for driving the development, positioning, and launch of innovative services and solutions that meet the complex needs of clients in various sectors including accounting and technology.

Bookkeeping and PayrollManagement ConsultingProfessional ServicesSmall and Medium Businesses

Responsibilities

Lead the end-to-end process for new solution development, from ideation and definition through launch and ongoing improvement

Collaborate with internal subject matter experts and service line leaders to identify market trends, client needs, and opportunities for innovative solutions

Develop and refine go-to-market strategies, including value proposition, market positioning, pricing, and competitive differentiation for new and existing solutions

Drive cross-selling and cross-serving initiatives to maximize client value and firm growth; work closely with marketing and sales teams to promote integrated solutions

Facilitate solution training and enablement for client-facing teams, ensuring robust understanding and consistent messaging

Manage the CBIZ Solutions App ― the proprietary internal learning tool designed to educate colleagues on enterprise-wide solutions and how to position new solutions/ideas with clients and prospects ― and lead the write-up of new solutions

Be an expert in middle-market financial and HR buyer personas in order to inform overall solution development and messaging constructs that appeal to these demographics

Apply strong project management methodologies to manage timelines, resources, deliverables, and risks for multiple simultaneous projects

Monitor solution performance, client feedback, and market dynamics to inform solutions development, continuous improvement, and lifecycle management ― with analysis and reporting on revenue impact

Prepare and present business cases and solution roadmaps to executive leadership for approval and resource allocation

Support the integration of technology, automation, and data analytics into new solutions

Serve as an internal champion for a solutions-driven mindset, fostering collaboration and innovation across service lines

Qualification

Product developmentSolution managementMarket analysisProject managementMiddle-market knowledgeTraining developmentCommunication skillsTechnology familiarityCollaborationPresentation skillsWriting skills

Required

Bachelor's degree

7 years experience in public accounting or related field

5 years supervisory

Must have and preserve required licenses

Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary

Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally

Proficient use of applicable technology

Must be able to travel based on business needs

Preferred

Bachelor's degree in business, accounting, finance, consulting, insurance, marketing, or related field; advanced degree preferred

7+ years of progressive experience in product development, solution management, or service innovation—ideally within the accounting, consulting, or insurance industries

5 years of experience supervising or managing complex projects and leading cross-functional teams

Strong understanding of the middle-market landscape and the professional services sector

Exceptional writing skills, with the ability to create clear, compelling, and persuasive solution positioning decks, marketing briefs, and business documentation

Excellent communication, facilitation, and presentation skills

Proven ability to analyze market data, client insights, and business metrics to drive decisions

Experience in developing training materials and delivering solution enablement programs

Collaborative leadership style with ability to influence, inspire, and drive results in a matrixed environment

Familiarity with modern technology platforms, automation, and analytics tools