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WINGS Program, Inc. · 1 day ago

House Advocate FT Awake Overnight

Chicago, IL

Full-time

Onsite

New Grad, Entry Level

WINGS Program, Inc. is a nonprofit organization in Chicago dedicated to providing support for individuals experiencing domestic violence. They are seeking a full-time Awake Overnight House Advocate to maintain the smooth operation of their Safe House and Crisis Line, providing assistance and support to clients during overnight hours.

Homeless ShelterNon ProfitPublic RelationsPublic SafetySocial Impact

Responsibilities

Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers

Conduct and approve intake and eligibility evaluations to determine guest’s needs and appropriateness for services at the Safe House

Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and other)

Supervise and coordinate activities related to house policies and chores

Identify guest needs and communicate these needs to the responsible staff member to secure donations and services

Conduct hourly rounds according to policy to ensure building is safe and secure, reporting any concerns to appropriate personnel

Maintain timely, accurate records including up-to-date client files, statistics report, and census

Update daily roster and shift reports

Assist with meals and mealtime during the shift

Assist in processing and storing donations as requested

Attend and participate in supervision, weekly group meetings, and other meetings as required

Conduct, attend, and participate in appropriate training and education

Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures

Work evenings, weekends and holidays as needed

Qualification

40 Hour Domestic Violence TrainingCPRFirst Aid certificationAssociate degree in social servicesBasic computer skillsFood handler certificationProfessionalismJudgmentInterpersonal skillsProblem-solving skillsProject management skillsFlexibilityTeamwork

Required

Associate degree in social services, closely related field, or equivalent job experience

40 Hour Domestic Violence Training (WINGS can provide if needed)

CPR and First Aid certification (WINGS can provide if needed)

Food handler certification or willingness to get it

Basic computer skills and ability to accurately enter data

Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills

Skilled in working with sensitive issues and in maintaining professional boundaries with clients

Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork

Ability to stay awake during the night shift

Physical ability to lift up to 35 pounds to assist with donation storage

Willingness to work weekends and holidays to ensure the complete staffing of our 24-hour facility