Senior Systems Engineer jobs in United States
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Comtech Telecommunications Corp. · 1 day ago

Senior Systems Engineer

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions. The Senior Systems Engineer will be responsible for validating NG9-1-1 call handling solutions and ensuring their integration with current systems, while working towards public safety goals.

Developer PlatformInformation TechnologyInternetManufacturingPublic RelationsTelecommunicationsWireless
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H1B Sponsor Likelynote

Responsibilities

Help install multi-vendor CHSs in Comtech lab
Write Test Cases based on NENA i3 standards and Call Handling Solution that can perform in high availability private cloud infrastructure
Run the test script based on industry standard telecommunication testing tools
Submit bugs and participate in continuous improvement including bug fixes, upgrades, and enhancements to the user experience
Support documentation for Tier 1 Network Operation Center personnel
Perform and document End-To-End call functionality tests on different vendors CHSs
Perform and document high volume call functionality tests on different vendors CHSs
Validate CHS based on State guidelines and NENA i3 standards
Ensure CHEs meet 5 9’s for high availability in NG9-1-1 VoIP telephony signaling, voice and text-to-911 networks
Validate CHS Hardware, Physical Phone, External Keyboard, Audio Interfaces, Jack Box and Software of multi-vendor CHS
Validate the graphical user interface (GUI) OF CHS
Validate 911 Call Flow including caller location within NG9-1-1
Validate secure Administration, Configuration, Maintenance, Performance and Monitoring of vendors CHSs
Validate CHS integration with NG9-1-1 core services
Validate CHS Artificial Intelligence Core Services by writing Build AI based tests for validating CHS functionalities
Validate Mapping Systems integration with CHSs
Ensure vendors agility to integrate with other vendors solutions
Participate in Comtech Engineering Review Board reviewing the test results
Work with other teams to plan, design and implement test infrastructure for CHS validation
Document system test configurations and test procedures
Participate in ISO-9000, TL-9000, and ISO-27001 compliance and documentation activities
Other duties as assigned

Qualification

NG9-1-1 Core ServicesTelephony protocolsAWS cloud environmentsNetwork Monitoring toolsRemedy AR SystemNENA i3 standardsTechnical diagrams with VisioIP addressingSubnettingAnalytical skillsSLAsEmergency Incident Data ExchangeDetail-oriented

Required

Familiarity of Remedy AR System
Knowledge of NG9-1-1 Core Services and ESINet
Understanding of Public Safety Answering Points (PSAP)
Hands-on experience with telephony protocols (e.g. SIP, SS7, ISDN and CAMA). That is Understanding of Audio, Video, TTY, Text to 911(short message service (SMS), multimedia messaging service (MMS), rich communication services (RCS)) and real-time text (RTT) telecommunication technologies
Prior Experience with NG9-1-1 Call Handling Equipment
Experience supporting AWS cloud environments
Experience developing technical diagrams with Visio
Detail-oriented with strong analytical skills
Willing to work overtime and on-call as necessary to meet project deadlines
Understanding of service-level agreements (SLAs)
Experience with Network Monitoring tools such as SolarWinds
Must have experience with IP addressing, subnetting, DNS and basic understanding of network routing. Understanding of WANT and DMVPN would be a plus
Knowledge of Emergency Incident Data Exchange (EIDX) and Emergency Incident Data Objects (EIDOs)
Bachelor's Degree or equivalent related experience and 3-5 years' experience in the NG9-1-1 industry

Preferred

Familiarity with NENA i3 compliant BCF, ESRP, ECRF and Telecommunication testing tools such as , ixLoad and GL MAPS would be a plus

Company

Comtech Telecommunications Corp.

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Comtech Telecommunications Corp.

H1B Sponsorship

Comtech Telecommunications Corp. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (4)

Funding

Current Stage
Public Company
Total Funding
$480M
Key Investors
White Hat Capital PartnersU.S. Department of Defense
2025-07-21Post Ipo Debt· $35M
2025-03-03Post Ipo Debt· $40M
2024-06-17Post Ipo Debt· $222M

Leadership Team

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Kenneth Traub
Chairman, President and CEO
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Frederic Servais
Vice President, Product Management
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Company data provided by crunchbase