Allstate · 1 month ago
Claims Team Leader
United States
Full-time
Remote
Mid, Senior Level
$68K/yr - $125K/yrNational General, a part of The Allstate Corporation, is seeking a Claims Team Leader to provide exceptional claims service through chat while managing a team of adjusters. This role involves overseeing performance, resolving complex customer conflicts, and implementing operational initiatives to meet business objectives.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Frequently participates in special projects as a subject matter expert
Manages and oversees performance of vendors
Oversees response to highly complex arbitrations contentions
Oversees the negotiation of highly complex claim settlements
Oversees the resolution of highly complex customer conflicts or issues
Analyzes unit reports and supports the achievement of business unit objectives
Defines, analyzes, and tracks department, section, and/or unit measures
Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews
Qualification
Required
Candidates must be located in the Pacific or Mountain time zones
Candidates local to our office in Ontario, California will work a hybrid schedule in office
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Founded in 1931
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product Management
Recent News
2026-01-16
PR Newswire
2026-01-16
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