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gpac · 1 day ago

Commercial Lines Account Manager

Forest Lake, MN

Full-time

Onsite

Mid Level

3+ years exp

GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. As a Commercial Lines Manager, you will manage a select portfolio of high-end Commercial Lines clients and collaborate closely with the Director of Commercial Lines to oversee day-to-day operations, aiming to enhance efficiency and client satisfaction.

ConsultingHuman Resources

Responsibilities

Manage a select portfolio of high-end Commercial Lines clients

Develop and streamline departmental workflows and procedures to enhance efficiency

Collaborate closely with the Director of Commercial Lines to oversee day-to-day operations

Identify growth opportunities for the department, including cross-selling and expanding coverage options

Drive the achievement of agency goals and performance objectives

Continuously enhance the client service experience, ensuring outstanding customer satisfaction

Generate and analyze monthly reports to assess progress toward departmental goals

Cultivate and maintain strong relationships with insurance carriers

Foster a productive and positive work environment within the department

Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites

Participate in annual staff evaluations and contribute to the hiring and training of new team members

Undertake additional responsibilities as required by the role

Qualification

Commercial Lines insuranceP & C LicenseApplied EpicMicrosoft Office SuiteCustomer service abilitiesAccountabilityLeadership skillsInterpersonal skillsOrganizational skillsProblem-solving abilitiesTeam collaborationSelf-motivation