ShipBob · 2 weeks ago
Principal Partner Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$125K/yr - $209K/yr
4+ years expShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants. The Principal Partner Manager will be responsible for growing ShipBob’s agency and tech partner ecosystem, managing relationships with partners, and driving revenue growth through partnerships while collaborating with internal teams.
E-CommerceLogisticsMobileSaaSShippingSupply Chain Management
Responsibilities
Oversee a book of partners, ensuring they are effectively managed and supported
Develop and maintain strong relationships with key partners
Act as the primary point of contact and ensure partners are engaged and satisfied
Take introductory calls with agency and tech partners within your vertical
Responsible for qualifying these partners and determining fit, with a focus on driving value and lead flow from strategic relationships
Oversee the onboarding process for new partners, ensuring they have the necessary tools, resources, and training to be successful
Collaborate with partners to create joint business plans that outline mutual goals, strategies, and key performance indicators
Identify opportunities to drive revenue growth through partnerships
Work closely with internal teams to ensure seamless integration of partner solutions and services
Coordinate with sales, marketing, and operations to deliver a smooth experience for our partners
Participate in co-marketing events (virtual and in-person) at the request of the partner marketing team
Be open to travel and work at conferences, VIP dinners, and expos
Participate in 5 in-person events per quarter
Additional duties and responsibilities as necessary
Qualification
Required
Knowledge of the ecommerce space. Be able to become a thought leader around ecommerce and fulfilment, you can build a solid credibility with ecosystem partners
Technical aptitude or knowledge. Most top partnerships require a direct integration with ShipBob's fulfillment software. You don't have to know how to write code, but aptitude in comprehending integrations, APIs, and the functionality of integrations is essential
Maturity in business development skills. You will be managing the day-to-day relationship with partners. You should be comfortable and empowered in negotiating the proper structures, contracts, etc. to ensure success
Entrepreneurial/self-starter tendencies. No one will tell you what to do every day in this role, so you will have to create your own roadmap. The ability to work autonomously and reach firm conclusions using messy or incomplete data is crucial
Detail orientation and communication skills. You are interacting with our highest-revenue partners and C-level executives within ShipBob. Attention to detail in your written and verbal communication is key
Willingness to get in the weeds. At ShipBob, we don't have any roles that sit in ivory towers. You should be willing to interface directly with partner contacts, internal stakeholders, and merchants (our customers) at any level to solve problems
Ability to 'scale yourself'. This is not a sales role but does carry revenue targets, so you must make the best use of your time by prioritizing, automating, and working through others where possible vs. pursuing your own wins exclusively
The ideal candidate will have 4+ years of experience in partnerships and a pre-established network of agency partners
Benefits
Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
Company
ShipBob
ShipBob is a global logistics company that offers an e-commerce fulfillment order platform for direct-to-consumer brands.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$330.5MKey Investors
Bain Capital VenturesSoftBank Vision FundMenlo Ventures
2021-06-29Series E· $200M
2020-09-28Series D· $68M
2018-09-06Series C· $40M
Leadership Team
Dhruv Saxena
Co-Founder
Jacob Radkiewicz
Chief Technology Officer
Recent News
Company data provided by crunchbase