City of Colorado Springs · 2 weeks ago
Business Support Specialist I
Colorado Springs, CO
Full-time
Onsite
New Grad, Entry Level
0+ years expThe City of Colorado Springs is looking for a Business Support Specialist I to join the Police Department. This role involves performing data entry and clerical duties while providing assistance to the public.
GovernmentPublic SafetyTransportation
No H1B
U.S. Citizen Only
Responsibilities
Merge reports into the Law Enforcement Record Management System
Enter and retrieve data in various systems and databases
Perform quality checks on received entered or received data
Process and release records requested by the public, media, attorneys, etc
Receive phone requests for information and services from the public and other agencies; screen for a specific need, and directly provide response or re-direct to appropriate person/section
Assist in monthly Federal Incident Based Reporting (IBR) report corrections
Assist in CCIC/NCIC desk operations as related to the processing of pick-ups, cancellations, and confirmations
Processing sex offender registration forms through the States COSAR (Colorado Sexual Assault Registry) database
Provide customer service to Police Department customers, typically in a dynamic environment
Qualification
Required
Equivalent to completion of the twelfth grade (high school diploma or GED)
This is an entry level position and prior experience is not required
Knowledge of modern office procedures, methods, and equipment, including computers and supporting software
Knowledge of proper English usage, spelling, punctuation, and grammar
Ability to communicate clearly and concisely, orally and in writing, as well as be able to de-escalate customers and situations as necessary
Ability to establish and maintain effective working relationships
Ability to work in a dynamic environment
Knowledge of basic computer skills and the extensive use of a computer keyboard
You must be able to work varied hours and days, including weekends
Preferred
Specialized training in data entry, clerical practices, accounting, typing, or other related fields
Experience in a law enforcement agency
Experience that demonstrates proficiency with Microsoft Office Suite and Adobe PDF Pro
Experience working with and interpreting legal files and forms
Benefits
Shift differential
Pay differential
Acting or lead
Special assignment
Hazard pay
Longevity
Cell phone allowance
Uniform allowance
Relocation
Awards
Standby
Call out
Compensatory time off
Tuition
Overtime
Extra duty
Incentive
Holiday premium
Proficiency
Vacation sell back
Company
City of Colorado Springs
Colorado Springs renders public safety, transportation, sports, strategic planning, public meetings, and economic development services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Izabela Flowers
Deputy Chief Information Officer
Vanessa Zink
Chief Communications Officer
Recent News
Colorado Springs Business Journal
2025-04-17
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