PayPal · 1 week ago
Senior Executive Support Analyst
San Jose, CA
Full-time
Hybrid
Mid, Senior Level
$112K/yr - $192K/yr
5+ years expPayPal has been revolutionizing commerce globally for more than 25 years, empowering consumers and businesses in approximately 200 markets. The Executive Support Technician role involves delivering timely and efficient VIP support for all technology needs of the PayPal Office of the CEO and Executive Staff.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Performs SaaS and enterprise-wide applications assignments using specialized enterprise systems knowledge and developed business expertise
Leads enterprise-wide applications projects and/or programs within PayPal with moderate scope impacting information technology or enterprise systems functions
Analyzes, evaluates, and makes decisions within general parameters under broad supervision
May act as an enterprise systems resource for entry level and developing colleagues
Provide local/in-person and remote technical support for Executives, their assistants and other co-workers
Support meetings, including high visibility meetings, such as Board of Directors meetings and quarterly Earnings calls
Lead and assist with root cause analysis to eliminate or mitigate issues
Execute support while keeping security a priority and maintain a high level of confidentiality
Be available for on-call support, for escalated requests occurring during non-business hours (this is on a scheduled rotation.)
Be comfortable with providing support at personal residences if needed
Be available for travel if needed
Qualification
Required
3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Must have at least 5+ years of experience working in an IT support function
Must have at least 2+ years of experience working in an Executive IT support function
Must have experience providing AV support, including technology deployment, for meetings
Successful candidates will have strong interpersonal skills, a confident presence, be adept at troubleshooting and prioritizing, and possess exceptional competency in the following platforms and technologies: Windows OS / MacOS, Apple iOS, iPadOS and Android, SCCM, Jamf, WorkspaceOne, Microsoft Exchange and Office 365 Suite, Ticket Management within ServiceNow, Video/Audio Conferencing, e.g. Microsoft Teams and MTRs, Zoom, WebEx, Remote and/or collaborative web technologies, TCP/IP, DNS, VPN, WIFI, Active Directory, PowerShell, Command Line, Terminal, PC, Mobile, and Network Security, Telecommunications, Printing
Preferred
Ideally a B.S. in Computer Science, MIS, CIS, IT, or related field
MCSE or MSTSC, other technical certifications, ITIL certification
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-13
The Real Deal
2026-01-13
2026-01-12
Company data provided by crunchbase