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Wellmark Blue Cross and Blue Shield · 1 week ago

Team Leader - Solution Delivery

Des Moines, IA

Full-time

Onsite

Mid, Senior Level

4+ years exp

Wellmark Blue Cross and Blue Shield is a mutual insurance company focused on the well-being of its members. The Team Leader - Solution Delivery will lead and manage multi-disciplined teams in the planning, analysis, design, development, testing, deployment, and maintenance of software systems to support Wellmark’s strategic initiatives.

Financial ServicesHealth InsuranceInsurancePersonal Health

No H1B

U.S. Citizen Only

Responsibilities

Provide leadership and day-to-day management of financial and human resources, primarily focusing on employee coaching, development, performance improvement, coordination and budgeting for staff and department(s) specific functions/services. Support business objectives and produce results that are effective, accurate, and timely and on target to meet HR team and stakeholder needs

Manage and oversee multi-disciplined teams, responsible for the full software development life cycle, which includes planning, analysis, design, development, testing, deployment and maintenance of a software system or packaged vendor solutions

Contribute to the continuous improvement of standards, methodologies, change, release and incident management processes, policies, procedures, tools and infrastructure, in conjunction with Wellmark Technology leaders and other stakeholders. Ensure the architecture, infrastructure, and technical solutions are designed for optimal reusability and integration, aligning with Wellmark technology, enables innovation and understand technology trends that can create business value in collaboration with Wellmark Technology leadership

Develop and mentor multi-disciplined teams on business practices and technical capabilities. Lead departmental compliance with applicable legal, regulatory, and contractual requirements, as well as with corporate policies

Become a trusted advisor and advocate for developing and supporting solutions to meet business needs. Develop an in-depth knowledge of Wellmark’s core business processes, systems, and collaborate with portfolio team to ensure alignment of initiatives

Engage and collaborate with multi-disciplined teams to ensure the successful implementation and support of solutions

Develop and maintain long-term, collaborative relationships with key software and vendor solution providers. Ensure all are leading advocates for executing business solutions. Evaluate and manage the business relationship; including but not limited to ensuring adherence to Wellmark guidelines and standards, oversight of vendor operational metrics, and the management of vendor performance

Ensure the deployment and maintenance of business application solutions, are successfully integrated within Wellmark’s business environment

Other duties as assigned

Qualification

Software development life cycleHealth services technologyLeadership skillsPlanningImplementationAnalytical skillsTime managementChange managementVendor managementNegotiation skillsProblem solvingCommunication skills

Required

Bachelor's degree or direct and applicable work experience

Minimum 4+ years of experience managing the implementation and support of a technical solution through the full software development life cycle. This includes experience in leadership, typically gained through formal or informal leadership that demonstrates knowledge of work processes, products and services, and leadership competencies

Demonstrated planning and implementation skills

Ability to apply job-specific skills to make value-added contributions that align with evolving business strategies

Consultative and analytical skills to lead the team to appropriate decisions and recommendations

Demonstrated ability to express complex concepts clearly and concisely in writing and verbally. Experience in managing and analyzing complex information

Excellent problem solving and negotiation skills

Ability to influence and motivate others who are direct reports as well as those from other divisions and departments, including change management, creating a sense of urgency and teachable points of view

Demonstrated ability to utilize excellent time management

Experience in health or financial services industry technology

Strong knowledge of systems, products and infrastructure, including all aspects of information technology for an organization of similar size, and applicable technology trends

Knowledge of state and federal health care regulations

Travel required up to 5 percent