The Salvation Army Southern California · 2 weeks ago
Program Assistant (Temp), Hope House
California, United States
Full-time
Onsite
New Grad, Entry LevelThe Salvation Army Southern California is seeking a Program Assistant for their Hope House, a shelter focused on recovery for adults experiencing homelessness and addiction. The role involves supporting clients through various responsibilities including documentation, maintaining a safe environment, and assisting with admissions and exits.
Non-profit Organization Management
Responsibilities
Perform all duties according to policy and procedure and our philosophy of care
Observe all persons entering and exiting the building
Document, inform, and report all incidents and daily activities that occur during shift
Stay engaged and responsive to maintain a safe, secure, responsive, inclusive, and non-discriminatory environment for clients
Maintain appropriate, professional, and ethical boundaries always with clients
Be punctual, flexible, and reliable
Answer the main facility telephone, take messages, and/or direct callers as appropriate
Facilitate medication observation according to policy and procedure
Support searches in the residence for contraband including alcohol, drugs, drug paraphernalia, and various other non-permitted items
Ensure clients are dressed appropriately while moving through the facility, are not in restricted areas, and are wearing their identification badges and colored lanyard
Enforce house rules, procedures, and protocols for clients
Distribute sorted client mail as outlined in the procedure
Perform regular and regular security and wellness checks throughout the facility and throughout the shift
Assist in administering urine analysis testing and breath alcohol testing for clients
Adhere to privacy and integrity protocols of clients
Assist in emergency disaster responses, emergency drills, and actual emergencies at the extended recovery facility
Respond to all unusual incidents with notification to all stakeholders
Respond to calls for assistance from other departments of the Center to prevent interference or disruption to operations
Assist in the admissions and exits of clients as directed by the Program Director
Maintain overall direction and structured priorities within a frequently changing project scope
Assist with sanitization of program high-touch surfaces to maintain a healthy and safety program facility
Program Assistants who are bilingual in Spanish will be responsible for verbal and written communication for Spanish-speaking participants, for which a bilingual premium would apply
Other related duties as required
Qualification
Required
Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency
High school diploma or equivalent
First Aid and CPR certification (within first seven days of employment – company provided)
As required, Tuberculosis clearance (within first fourteen days of employment, company provided)
Integrity to handle sensitive information in a confidential manner
Excellent organizational skills and ability to multi-task with follow-through
Culturally competent and able to work with a highly diverse population
Knowledge of co-occurring disorders and trauma-informed environment
Ability to lift up to 25 lbs. (usually file boxes)
Preferred
CA Driver's License
Bilingual in Spanish
Bilingual in Spanish
Proficiency with Microsoft Office and Modern Office Equipment
Company
The Salvation Army Southern California
The Salvation Army is one of the largest humanitarian organizations in the world. It is a sub-organization of The Salvation Army International.
Founded in 1865
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.02MKey Investors
Federal Home Loan Bank of San Francisco
2019-09-23Grant· $0.02M
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