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Advantage Surgical and Wound Care · 3 days ago

Regional Sales and Account Manager - Northeast

Portland, ME

Full-time

Hybrid

Mid Level

Advantage Surgical and Wound Care is seeking a Full-Time Regional Sales and Account Manager to service the Northeast market. The role involves driving territory growth, sales expansion, and customer satisfaction while maintaining strong client relationships and identifying new business opportunities.

Health CareHealth DiagnosticsHospitalMedical

Responsibilities

Drive organic growth and upsell additional services (podiatry, dental, G-tube, etc.) within existing accounts

Conduct quarterly business reviews to identify service expansion opportunities and improve service utilization

Identify underutilized accounts and implement strategies to increase patient encounters

Leverage facility relationships to generate new leads and business opportunities for the sales team

Communicate growth potential, competitive insights, and sales trends to the Regional Sales Manager and Business Development team

Maintain detailed records in Salesforce to track sales opportunities and personnel changes

Develop and manage strong relationships with key facility leaders, PCPs, and Medical Directors

Ensure high levels of customer satisfaction by addressing concerns, providing education, and maximizing efficiencies

Conduct quarterly facility visits and provider rounds to ensure smooth operations and service delivery

Implement account retention strategies, identifying and resolving potential churn risks proactively

Collaborate with facility teams to optimize provider efficiency (e.g., ensuring residents are prepared for rounds, consent forms signed, etc.)

Work closely with the Regional Sales Manager to align territory growth strategies

Identify and communicate growth opportunities to sales teams based on facility needs and market trends

Assist in new account rollouts, ensuring a seamless onboarding process for both providers and facilities

Provide training and re-education to facility staff on services offered, especially in cases of staff turnover

Assign providers to new accounts and manage provider transitions efficiently

Facilitate credentialing and EMR access for providers in all assigned facilities

Coordinate account education plans and ensure facility staff understands all available services

Initiate and manage Provider Placement needs in Salesforce

Qualification

Sales-driven mindsetHealthcare sales experienceCustomer service skillsSalesforce proficiencyBusiness development experienceAnalyze trendsRelationship-building skillsCommunication skillsOrganizational skills