Compunnel Inc. ยท 1 week ago
Information Technology Support Specialist-- NARDC5698915
Compunnel Inc. is seeking an Information Technology Support Specialist to provide support to customers and technical staff. The role involves coordinating administrative support functions, managing software licenses, and facilitating procurement processes for technology and services.
Responsibilities
Provide support to customers, technical staff, and IT Management
Coordinate and supervise complex administrative support functions such as software maintenance, license renewals and payment. Maintain a database of all software licenses, license types, number of licenses and monitors compliance with license agreements
Act as a Liaison between user departments and Purchasing in the procurement of hardware and software technology, equipment, and services. Generate work requests as needed. Initiates and tracks P-Card technology purchases for departments
Gather appropriate approval authorizations and generate Purchase Orders (POs) to initiate technology purchase for all departments. Track PO approvals through financial management system. Enters and tracks purchase requisitions and purchase orders, tracks and reports open orders, prepares invoices for receipting, and ensures that procurement is completed in compliance with established City policies
Procure computer software, equipment, and services. Monitors technology deliveries, secures equipment and notifies appropriate IT staff members for delivery and installation. Create installation work orders for purchased products
Assist with creation, input, and monthly reporting for management of the IT Budget
Respond to requests for information and assistance from other departments. Respond to requests for information or routes requests to appropriate party
Research, compiles, and analyzes data for special projects or reports
Interact with users, vendors, and contractors
May perform other administrative support functions as assigned
Qualification
Required
Provide support to customers, technical staff, and IT Management
Coordinate and supervise complex administrative support functions such as software maintenance, license renewals and payment
Maintain a database of all software licenses, license types, number of licenses and monitors compliance with license agreements
Act as a Liaison between user departments and Purchasing in the procurement of hardware and software technology, equipment, and services
Generate work requests as needed
Initiates and tracks P-Card technology purchases for departments
Gather appropriate approval authorizations and generate Purchase Orders (POs) to initiate technology purchase for all departments
Track PO approvals through financial management system
Enters and tracks purchase requisitions and purchase orders, tracks and reports open orders, prepares invoices for receipting, and ensures that procurement is completed in compliance with established City policies
Procure computer software, equipment, and services
Monitors technology deliveries, secures equipment and notifies appropriate IT staff members for delivery and installation
Create installation work orders for purchased products
Assist with creation, input, and monthly reporting for management of the IT Budget
Respond to requests for information and assistance from other departments
Respond to requests for information or routes requests to appropriate party
Research, compiles, and analyzes data for special projects or reports
Interact with users, vendors, and contractors
May perform other administrative support functions as assigned
Proficient in Microsoft Office software programs
Typing skills
Communication skills
Research/critical thinking skills
Preferred
JD Edwards software
Company
Compunnel Inc.
Compunnel Inc. is where AI-native solutions meet human ingenuity, helping enterprises reimagine talent, technology, and growth.
H1B Sponsorship
Compunnel Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2276)
2024 (1682)
2023 (1992)
2022 (2366)
2021 (2223)
2020 (2220)
Funding
Current Stage
Late StageCompany data provided by crunchbase