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Apex Systems · 6 days ago

Sr Dynamics 365 Engineer

United States

Full-time

Remote

Senior Level

$55/hr - $68/hr

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking a skilled Dynamics 365 Customer Engineer to act as a trusted advisor for enterprise-level customers, focusing on the design, development, deployment, and optimization of Dynamics 365 implementations.

Human ResourcesInformation TechnologyRecruiting

H1B Sponsor Likely

Responsibilities

Establish yourself as a trusted advisor with key stakeholders at assigned customers

Develop and execute on a service delivery plan, leveraging repeatable services to educate the customer and assess their implementation to proactively ensure best practice execution and success

Work collaboratively with team members to contribute to their success in supporting their customers and leverage their expertise in support of your customers

Deliver technical training and assist with enhancing the quality of training material by providing feedback on needed improvements to existing training and new training content to be developed

Engage in transactional requests to troubleshoot customer issues, provide education, and mitigate technical blockers

Qualification

Dynamics 365 Customer InsightsPower PlatformTechnical training deliveryReal-time marketing journeysMicrosoft DataverseETL processesDynamics 365 modulesCustomer facing experienceCuriosity for learningEffective communicationProblem-solving skillsTeam collaboration

Required

Fluency in English

Effective communication skills to identify, engage, and interact with key stakeholders

Proficiency in delivering technical training

Consulting and customer facing role experience

Excellent problem-solving and troubleshooting skills

Ability to work collaboratively in a team environment

Deep technical acumen combined with a curiosity to continue learning

Excitement for modern engineering tools and practices

Enterprise level experience with designing and managing real-time marketing journeys, including trigger-based and segment-based workflows

Knowledge of outbound and real-time marketing and migrating from outbound to real-time

Skilled in creating personalized customer journeys, dynamics content, and event-based campaigns using AI-driven tools

Understanding of lead qualification, scoring models, and post-qualification actions for marketing and sales alignment

Familiarity with Microsoft Dataverse and Fabric and integration with Dynamics 365 apps

Expertise with Customer Insights metrics within the application and data structure to facilitate external reporting

Ability to configure advanced settings and manage environments in Power Platform Admin Center

Ability to unify customer profiles, configure measures and segments, and implement AI predictions

Proficient in Power Query, Microsoft Dataverse, and Common Data Model

Experience with ETL processes, data ingestions, and building data pipelines

Knowledge of segmentation, KPIs, and data validation and enhancement techniques

Up to date product knowledge and familiarity with Dynamics 365 modules

Dynamics 365 Sales

Dynamics 365 Customer Service

Dynamics 365 Field Service

Up to date knowledge on the foundational technologies for Dynamics 365 and the Power Platform

Dataverse

Power Apps

Power Automate

Power Platform admin center

Administration experience

Customization and Integration experience

Application Lifecycle Management experience

Benefits

Medical

Dental

Vision

Life

Disability

Other insurance plans that offer an optional layer of financial protection

ESPP (employee stock purchase program)

401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure

HSA (Health Savings Account on the HDHP plan)

SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Corporate discount savings program

Other discounts

On-demand training program

Access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure

Certification discounts and other perks to associations that include CompTIA and IIBA

Dedicated customer service team for our Consultants that can address questions around benefits and other resources

Certified Career Coach

Company

Apex Systems

Glassdoor3.8

Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.

Founded in 1995

Richmond, Virginia, USA

1001-5000 employees

https://www.apexsystems.com

H1B Sponsorship

Apex Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (28)

2024 (21)

2023 (35)

2022 (26)

2021 (29)

2020 (38)