Augusta University · 1 week ago
Financial Coordination Supervisor
Augusta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expAugusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers. The Financial Coordination Supervisor will oversee the administrative operations and staff management for the Credit/Collections areas for the Dental College of Georgia, ensuring timely and accurate handling of duties related to payments, patient refunds, and collections.
Higher Education
Responsibilities
Supervises, coordinates, and participates in the preparation and presentation of Budget Plans or payment options for proposed treatment plans to patients ensuring that the patient is fully educated regarding the options available to increase acceptance of treatment
Collect insurance information, multiple treatment plans from various providers or departments, and organize the information for the presentation of available payment options for the patient
This will include explaining or discussing in detail, the patient's current balance if applicable, the fees for proposed procedures, phases of treatment, applicable insurance benefits, and policies for payment at The Dental College of Georgia with the patient, dental student, resident, faculty member, or other staff
Work with clinics to provide proper training for students, residents, and faculty of DCG policies and procedures
Manage resources in Business Office to ensure maximum efficiency, productivity, and customer service
Running incidental reports as needed
Supervise, prepare, and process patient refunds for all accounts
Review each account for charge accuracy and treatment completion
Determine the appropriate amount and forward the request to the Director of Patient Financial Management for approval
Apply the needed adjustment and forward the refund to the patient
Preparation of daily deposit and submitting information to campus Business Office and DCG management
Monthly verification of deposits and petty cash
Also, semi-annual reporting of student patient A/R to appropriate AU departments and submission for state approval of bad debt write-offs on student patient accounts
Enter necessary monthly adjustments to accounts
Serve as point of contact for applicants to Ryan White program
Review accounts for recommendations of possible legal actions and turn them over to collection agencies
Serves as liaison with outside collection agencies and bankruptcy courts
Audits delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad debt status
Supervises, coordinates, and participates in collection of delinquent accounts and patient account audits
Manage patients' inquiries into accounts and complaints
Responds to inquiries, researches, and resolves problems related to patient accounts
Work with students, residents, and faculty to ensure accuracy of charges and account balances
Corrects errors to ensure patient accounts are accurate and review accounts, and enter necessary adjustments
Reviews collection reports to ascertain status of collection balances outstanding and to evaluate effectiveness of current collection policies and procedures
Perform all other job duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university in a related field and two years of relevant experience
OR
Associate's degree from an accredited college or university in a related field and five years of relevant experience
Proficient in Microsoft Office and other computer software/databases
Excellent interpersonal, verbal, and written communication skills
Ability to maintain confidentiality
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond
This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment
Preferred
Preferred Education: Bachelors degree from an accredited college or university in business or related field
Preferred Experience: Previous experience in a dental office
Fluency in Spanish highly desired
Benefits
Health insurance
Dental insurance
Life insurance
Teachers Retirement System (or Optional Retirement Plan)
Earned vacation time
Sick leave
13 paid holidays
Tuition Assistance Program
Company
Augusta University
Augusta University offers opportunities #LikeNoOther through groundbreaking research, patient-centered clinical expertise and forward-thinking educational programs from three campuses in the beautiful Southern city of Augusta, Georgia, and satellite locations across the state.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Stephen Wertz
Vice President for Foundations & CEO, Augusta University Foundation, Inc.
Heather Roszkowski, DSc
A/VP of Cyber Defense & Enterprise Chief Information Security Officer
Recent News
http://www.zdnet.com/
2024-04-30
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