Manager, Sales Development jobs in United States
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Global Payments Inc. · 9 hours ago

Manager, Sales Development

Global Payments Inc. is seeking a Manager of Sales Development to lead a high performing team of Outbound SDRs. This role focuses on driving pipeline creation through coaching, data-driven insights, and collaboration with Sales, Marketing, and Operations to ensure consistent growth and operational efficiency.

AppsBankingCreditEnterpriseFinanceFinancial ServicesPayments

Responsibilities

Lead, coach, and develop a team of Sales Development Representatives through regular 1:1s, coaching sessions, and performance evaluations
Communicate clear goals, expectations, and success metrics to the team and ensure consistent execution
Leverage reporting to identify trends, performance gaps, and opportunities for improvement
Reactively communicate issues, blockers, or breakdowns in real time to providing clear context, solutions, and follow up steps
Participate in standing meetings with Sales, Marketing, and Revenue Operations to ensure alignment on goals, lead flow, messaging, and performance
Identify operational insufficiencies and implement scalable solutions to streamline SDR workflows
Deliver structured feedback and support personalized development plans for each team member
Forecast sales revenue, pipeline contribution and performance outcomes using historical data and real time activity
Lead initiatives to support speed to lead, outreach quality, follow up precision, and lead management
Standardize best practices for prospecting, qualification, messaging, and sequencing
Conduct SDR interviews and evaluate talent
Monitor daily, weekly, and monthly SDR KPIs including conversion rates, activity, close rates, pipeline management, and speed to lead
Create a positive, motivating, and collaborative team environment focused on growth and results
Not an exhaustive list; other duties as assigned

Qualification

Sales DevelopmentCoachingTeam LeadershipData AnalysisProcess ImprovementForecastingPerformance EvaluationKPI MonitoringCross-functional CollaborationCommunication

Required

Bachelor's Degree
Relevant Experience or Degree in: related field of study from an accredited university is preferred. Relevant experience in lieu of a degree will be considered
2+ years experience in a supervisory position

Preferred

3-5+ years of experience in Sales Development or Sales
Bachelor's Degree
Relevant Experience or Degree in: related field of study from an accredited university is preferred
Minimum of 2 years in leadership or management role
Track record of developing SDRs into high performing sales professionals or other revenue generating roles

Company

Global Payments Inc.

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Global Payments (NYSE: GPN) is a leading payment technology and software company that powers commerce for businesses of all sizes worldwide.

Funding

Current Stage
Public Company
Total Funding
$1.75B
2024-02-20Post Ipo Debt· $1.75B
2001-01-26IPO

Leadership Team

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Robert Cortopassi
President and COO
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Emily J. Edmonds
Vice President, External Communications
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Company data provided by crunchbase