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Abbott · 1 day ago

Clinical Specialist III, DBS - Houston

Houston, TX

Full-time

Onsite

Mid, Senior Level

$78K/yr - $156K/yr

5+ years exp

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The Clinical Specialist III will support sales efforts by demonstrating clinical expertise and building relationships with physicians and staff to enhance the understanding and use of Abbott's therapies.

BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical

Responsibilities

Leads revenue generating projects to support account ownership

Develops and maintains in-depth knowledge of assigned accounts and customers, including competitor activity

Demonstrates high quality service and clinical competency to accounts

Deliver educational projects as directed

Trains new Clinical Specialists

Provides technical, clinical, and programming assistance primarily in support of Territory Managers

Assists Territory Managers in after-hours call support and activities

Integrates into accounts, builds trust, and establishes strong rapport with customers

Demonstrates proficiency in complex programming and case support

Works seamlessly with Territory Managers allowing them increased selling time

Fosters high trust relationships with colleagues including the regional teams and area leadership

As directed by management, contacts, visits and interests clients and potential clients in the company’s products while addressing any client questions and concerns

Provides medical professionals with sales support, information, and training on the use of company products and with staff education, in-services and technical troubleshooting

Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts

Collects and studies information about new and existing products and monitors competitor sales, prices and products

Provides feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices

Uses clinical expertise to identify customer training and in-service needs with the goal of increasing customer usage, comfort and understating of the complete product line

Attends trade shows where new products and technologies are showcased; meet other sales representatives and clients to discuss new product developments

Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments

Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors

Qualification

Clinical competenceMedical devices experienceTechnical certificationBiomedical engineering degreeVerbal communicationWritten communicationPresentation skillsProblem-solving

Required

Associates degree, Technical certification or an equivalent combination of education and work experience

5 or more years of experience working with patients in a clinical setting

3 or more years of experience working in the medical devices industry, including some experience with inventory management

Exceptional clinical competence

Ability and willingness to travel within assigned area on a regular basis(% of travel varies by area)

Capable and willing to work an unpredictable schedule that may change on short notice

Excellent verbal, written and presentation skills with the ability to effectively communicate at multiple levels and to large groups within and outside the organization