Moving Help Specialist jobs in United States
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U-Haul · 1 day ago

Moving Help Specialist

positionPhoenix, Arizona
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$15/hr - $15/hr

U-Haul is looking for a friendly and organized Moving Help Specialist who can assist customers with booking and managing their Moving Help services. This role involves interacting with customers via phone, chat, and email to ensure their needs are met and to provide excellent customer support.

LogisticsService IndustryTransportation

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through phone calls, chats, and emails
Acknowledging and resolving customer complaints
Processing, rebooking, and modifying orders
Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues and supervisors as necessary
Providing feedback on the efficiency of the customer service process
Ensure customer satisfaction and provide professional customer support

Qualification

Customer support experienceComputer proficiencyHigh school diplomaCalm under pressureCommunication skills

Required

High school diploma or GED
Ability to stay calm when customers are stressed or upset
Comfortable using computers
Experience working with customer support

Benefits

Full Medical coverage
New indoor fitness gym
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Prescription plans
Dental & Vision Plans
Business and travel insurance
YouMatter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
Subsidized gym/ membership
MetLaw Legal program
MetLife auto and home insurance
Discounts on cell phone plans, hotels, and more
LifeLock identity Theft
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University
Savvy consumer wellness programs- from health care tips to financial wellness
U-Haul federal credit union

Company

U-Haul

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Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost.
dateFounded in 1945
location
Capitol Heights, Maryland, USA
people-size10001+ employees
web-link
http://www.uhaul.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2016-01-22Acquired

Leadership Team

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Alyssa Espinoza
Executive Assistant to CEO
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