This job has closed.

Americold Logistics, LLC. · 1 week ago

Office Manager II

Belvidere, IL, United States

Full-time

Onsite

Senior Level

5+ years exp

Americold Logistics, LLC. is a company that helps customers feed the world. They are seeking an Office Manager II to direct general office activities and workflow for multiple sites, overseeing payroll, customer service, and HR functions.

LogisticsRetail TechnologySupply Chain ManagementTransportationWarehousing

H1B Sponsor Likely

Responsibilities

Directs general office activities and workflow for multiple sites

Coordinate activities with other supervisory/lead personnel and with other work units or departments

Develop or update procedures, policies, and standards

Implement corporate and departmental policies, procedures, and service standards in conjunction with management

Interpret and communicate work procedures and company policies to staff

Work with General Manager to develop annual departmental budget

Develop work schedules according to budgets and workloads

Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes

Research, compile, and prepare reports, manuals, correspondence, and other information required by management or governmental agencies

Resolve customer complaints and answer customers' questions

Review records and reports pertaining to activities such as production, payroll, and shipping to verify details, monitor work activities, and evaluate performance

Keep informed of provisions of labor-management agreements and their effects on departmental operations

Discuss job performance problems with employees to identify causes and issues and to work on resolving problems

Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action

Train and instruct employees in job duties and company policies or arrange for training to be provided

Participate in the recruitment, interview, and hiring process

Perform other duties as assigned

Qualification

HRIS experienceATS systems experienceSupervisory experienceMicrosoft OfficeWMS proficiencyCustomer service skillsInterpersonal skillsCommunication skillsProblem-solving skillsAttention to detail

Required

Five to eight years office experience in warehousing and/or logistics

4+ years general supervisory/management experience

HS Diploma or equivalent

Experience in HRIS and ATS systems preferred

Ability to manage supervisors and employees

Ability to work in fast-paced, deadline-oriented environment

Ability to communicate effectively with variety of individuals

Ability to reason, negotiate, instruct, persuade, or speak with others

Ability to pay close attention to detail

Strong interpersonal skills and judgment in communicating with staff

Willingness to develop a mentoring relationship in order to contribute experience, skills, and wisdom to subordinate employees for their development

Receptive to management development suggestions and willing to seek additional knowledge to facilitate job growth

Must have strong relationship skills, be able to provide and model leadership behaviors including the ability to defuse conflict

Excellent written and oral communication skills

Proven ability to juggle multiple tasks simultaneously

Ability to interpret HR regulations, safety rules, operating and maintenance instructions, and procedures manuals

Ability to solve complex problems

Ability to manage multiple sites

Must have very strong customer service orientation with high sense of urgency in meeting objectives and deadlines

Proficient in Microsoft Office, including Word and Excel

Proficient in WMS

Requires the ability to sit for long periods of time, with frequent interruptions

Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending

Requires manual dexterity with normal hand and finger movements for typical office work

Talking, hearing, and seeing are important elements of completing assigned tasks

May require travel by automobile and airplane up for business

May require a visit facility operations in temperatures at or below freezing

May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds

Requires the use of various electronic tools

Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes

Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management

Benefits

Best-in-class benefit programs

Company

Americold Logistics, LLC.

Glassdoor3.3

Americold is a global leader in temperature-controlled logistics and real estate, with a more than 120-year legacy of innovation and reliability.

Founded in 1903

Atlanta, Georgia, USA

10001+ employees

http://americold.com

H1B Sponsorship

Americold Logistics, LLC. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (32)

2023 (33)

2022 (29)

2021 (7)

2020 (16)