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Two Trees Management Co. · 4 days ago

Front Desk Concierge - Luxury Residential

Brooklyn, NY

Full-time

Onsite

Entry Level

2+ years exp

Two Trees Management Co. is a Brooklyn-based real estate development company known for transforming neighborhoods. They are seeking a driven and hospitality-oriented Front Desk Concierge to assist with day-to-day building operations and deliver a first-class customer experience.

Real Estate

Responsibilities

Deliver an exceptional experience through genuine hospitality to Residents, guests, and colleagues

Greet, qualify, and announce all visitors and guests

Actively monitor safety and security of the building by reviewing security cameras, conducting regular patrols, responding to emergencies and concerns promptly and efficiently, and exercising great judgement including escalating issues immediately

Oversee the delivery and storage of all packages and parcels delivered to the building including logging and distributing packages, and managing vendors and deliveries

Maintain accurate and complete shift logs ensuring proper "handover" to ensure successful communication through shift changes

Maintain cleanliness and appearance of the Lobby and surrounding areas

Qualification

Luxury residential experienceExceptional communication skillsInterpersonal skillsOrganizational skillsMultitasking abilityPunctualityProblem-solving capabilitiesTeamworkOpenness to feedback