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Broward College · 1 week ago

Student Success Coach

Coconut Creek, FL

Full-time

Onsite

Mid, Senior Level

$53K/yr - $62K/yr

6+ years exp

Broward College is dedicated to providing comprehensive support for its students. The Student Success Coach will assist prospective, current, and former students through the enrollment process, offering guidance on academic and career planning, and ensuring compliance with admissions policies.

E-LearningEducationHigher EducationTutoring

Responsibilities

Responsible for supporting students from the point of admission through first term paid enrollment. Such activities include engaging students in academic and career planning assessments, interpreting those assessments, assisting students in the development of a first term academic plan that addresses their interests, skills, and abilities, and assisting students in clarifying their career, major, and academic goals. The personnel in this position have a complete understanding of the 8 Pathways and associated college programs of study. Additionally, this position is responsible for facilitating learning opportunities about college policies and procedures, student success skills and resources, and student life opportunities

Responsible for collecting, reviewing and assessing applications, and related documents for compliance and eligibility for admission. Determines if testing is required and informs students. Provides routine advice and guidance regarding the application process, admissions policies, and document requirements. Responds to email/telephone inquiries from students about advisement, registration, transfer information and other procedures or policies at BC. Sets up, updates and continuously improves current and evolving web-based/electronic advising activities

Support students in ensuring that deadlines are met for completing FAFSA and additional required documents if selected for verification and the completion of Next Generation application

Assists the Associate Dean, by providing lead assistance of daily functions to Admissions & Registration Specialists and Admissions Officers. Facilitates advising for students at the New Student Orientation sessions

Schedules and monitors First Year Experience sessions and advising appointments, as applicable. Assists with updates and revisions to student services and academic affairs materials and multimedia presentations. Conducts/facilitates group advising and registration sessions for new students

Reviews transcripts to ensure eligibility for admission to a specific college or program including unofficial evaluation of transfer credits and applicability of academic credit to program requirements. Monitors the receipt of all applicable official transcripts and collaborates with the transcript evaluators for the timely evaluation of official transcripts

Performs related duties as assigned

Qualification

Bachelor's degreeSix years experienceCollege programsMaster's degree in CounselingAnalytical skillsMicrosoft Office proficiencyCoordination skillsWorkflow managementCommunication skillsProblem-solving skills

Required

Bachelor's degree required

Six years of relevant experience

In-depth functional knowledge and expertise in area of specialization and general knowledge of related areas in the College

Ability to perform complex administrative analysis with only general supervision

Strong diagnostic, analytical and problem-solving skills

Excellent coordination and communication skills used appropriately to influence the decision-making of individuals and groups at all levels in the College

Ability to plan and manage own workflow, priorities and results accomplishment

Requires the ability to present and disseminate data, with analysis, to various levels in the organization

Requires advanced knowledge of the career pathways and all of the college's programs of study

Requires advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems

Ability to interact and effectively communicate with employees and students