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Fidelity Bank · 2 weeks ago

Principal, Site Reliability Engineer

Merrimack, NH

Full-time

Hybrid

Lead/Staff

Fidelity Bank is seeking a Principal, Site Reliability Engineer to enhance the reliability and efficiency of their systems in Merrimack, NH. The role involves spearheading projects for FFIO Market Data Services and collaborating with a team of experts to make a significant impact on operations.

BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management

Responsibilities

Guaranteeing the reliability and efficiency of our systems

Spearheading projects to better FFIO Market Data Services

Work closely with a team of committed experts

Drive projects end-to-end

Triage, execute root cause analysis and be decisive under pressure

Build and maintain effective relationships with a variety of individuals and groups

Automation using Python

Monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation

Exposure to CFM/IaaC like Ansible & Terraform

Exposure to database administration (especially Yugabyte)

Exposure to document creation for knowledge & process will be an added advantage

Qualification

Site Reliability EngineeringCloud InfrastructurePython ScriptingAWS ServicesObservability ToolsMicroservices ArchitectureAutomationIncident ManagementChange ManagementProblem ManagementCI/CD ToolsDatabase AdministrationDocumentation

Required

Education: Although a degree in Computer Science, Engineering, or a related field is desirable, we value relevant experience to encourage a wide range of applicants

Experience: Demonstrated expertise in site reliability with a strong background in managing large-scale systems is essential

Experience in automation, monitoring, and incident management will set you apart

Required skills: Understand cloud infrastructure, excel in Python scripting, and drive projects end-to-end

You have extensive knowledge on Production on-call support for Cloud Infrastructure which is running in EKS platform

You have experience with load balancer traffic distribution (especially Akamai and VMware Avi)

You have extensive experiences in Change, Incident, Problem Management & on-call support

You have extensive knowledge on observability tools (Preferable - DataDog) & Grafana

You have experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation

You have experience in multiple AWS services like EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail & VPC

You have experience in Microservices Architecture like API Gateway or APIGEE

You have the ability to triage, execute root cause analysis and be decisive under pressure

You are capable to work with a variety of individuals and groups, both in-person and virtually, in a constructive and collaborative manner to build and maintain effective relationships

You are able to do automation using Python

You have exposure to CFM/IaaC like Ansible & Terraform

You know on CI/CD tool like Jenkins

You have exposure to database administration (especially Yugabyte)

You have exposure to document creation for knowledge & process will be an added advantage

Preferred

Certifications: While not mandatory, certifications such as AWS Certified DevOps Engineer or Google Professional DevOps Engineer are a plus

Preferred skills: Knowledge of Production on-call support for Cloud Infrastructure, experience with AWS services, and proficiency in observability tools like DataDog and Grafana