Precision Garage Door Service · 1 week ago
Schedule Coordinator
Pompton, NJ
Full-time
Onsite
New Grad, Entry LevelPrecision Garage Door Service is seeking a driven and professional Installation Scheduler to join their dynamic team. The role involves coordinating garage door installations, communicating with customers, and managing job logistics to ensure an efficient scheduling process.
Customer ServiceHome ImprovementHome Services
Responsibilities
Coordinate Garage Door Installations
Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules
Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed
Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text
Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency
Qualification
Required
Strong organizational and communication skills
Ability to confidently guide conversations and control scheduling flow
Comfortable using scheduling software (ServiceTitan experience is a plus!)
Detail-oriented mindset—understanding the impact of tags, locations, skill levels, and delivery logistics
Team player who's also self-motivated and proactive
Ability to prioritize under pressure and pivot as needed
Preferred
Experience in dispatch, operations, or field service scheduling
Knowledge of garage door types, installation steps, or related services
Bilingual in English and Spanish (preferred, not required)
Benefits
Full benefits package
Paid time off
Company
Precision Garage Door Service
Precision Overhead Garage Door designs, delivers, services, and installs garage doors for the Tristate area.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-07-23Acquired
Company data provided by crunchbase