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SelectQuote Insurance Services · 4 days ago

Operations Analyst II

KC Metro Area

Full-time

Hybrid

Entry, Mid Level

2+ years exp

SelectQuote Insurance Services is dedicated to helping customers protect their loved ones through various insurance options. The Operations Analyst II is responsible for developing analytical reports, providing insights on program performance, and collaborating with stakeholders to enhance business strategies.

Insurance

H1B Sponsor Likely

Responsibilities

Develop and maintain performance metrics reporting for the sales and customer service support teams

Prepare quantitative analysis using Microsoft Excel SQL and other analytic & visualization tools to develop meaningful insights of various program performance

Provide forward-looking and historical analysis for strategic initiatives through modeling and sensitivity tool usage

Produce clear and concise presentations regarding projects and other assigned tasks

Provide ad hoc analytical support to various teams throughout the business

Create reporting for key performance indicators monitor results and provide analysis of results to company stakeholders

Define benchmarks for success within the division using historical analysis

Collaborate with department leaders to build analyze and defend strategy and business cases for new initiatives workflow enhancements technological enhancements etc

Translate high level business problems into meaningful analysis and provide recommendations to stakeholders

Complete assigned tasks quickly and with a sense of urgency

Develop expert knowledge of business processes data generated within each process and flow of data within the database

Qualification

Microsoft ExcelMicrosoft SQL ServerPowerBITableauPythonROral communicationWritten communicationProblem-solvingTeam playerOrganizational skillsTime management

Required

Bachelor's degree required preferably in Finance, Economics, Mathematics, Business Analytics or related field

Minimum of 2 years experience in analyst role (finance operations business or equivalent) required

Strong proficiency with Microsoft Office suite especially Excel and PowerPoint

Strong proficiency with Microsoft SQL Server Management Studio

Excellent oral and written communication skills especially relating to presentation development

High level of self-motivation; ability to accomplish goals independently

Strong organizational and time management skills

Analytical and detail-oriented mindset; a high degree of accuracy is required in all functions

Ability to explain complex concepts and data to key stakeholders ignored to assist in decision making

High level of curiosity and problem-solving aptitude

Resourcefulness and ability to push through ambiguity and find answers independently

Vocal and Consistent contributor of ideas to help solve problems and generate solutions

Team player; must be able to contribute to the team and rely on others to achieve objectives