Tech Systems Inc. (TSi) · 3 months ago
Field Service Technician Apprentice - Columbus/ Central Georgia
Columbus, GA
Full-time
Onsite
New GradTech Systems Inc. (TSi) is seeking a Field Service Technician Apprentice to train alongside an experienced technician in the installation and maintenance of electronic security systems. The role involves responding to service calls, following safety guidelines, and assisting with various technical support issues.
Information TechnologySecuritySoftwareVideo
Responsibilities
Responding to installation projects and service calls within his/her assigned area with objective of installing and/or restoring the system to full functionality
Following processes and procedures to ensure that all assigned tasks are handled in accordance with Tech Systems’ policies and procedures
Communicating with Customer Service Representative regarding status, progress, and resolution of all assigned tasks
Operating under OSHA Safety Guidelines with an understanding of and adherence to TSI Safety Manual and Policy
Assisting with other technical support issues and duties, as needed
Qualification
Required
High School Diploma or equivalent
Some electronics or low voltage background or education a plus
Basic computer skills, including, but not limited to, working knowledge of Microsoft based products (such as MS Word, Excel, and Outlook), Smartsheet and IT skillset with understanding of best practices when it comes to IP systems
Must have a good working knowledge of hand and power tools
Excellent customer service skills, including a sense of urgency when attending to customer needs
Strong ability to manage multiple projects at the same time
Strong critical thinking and problem resolution skills
Must be detail-oriented and have excellent organizational skills
Ability to work accurately, efficiently, and independently
Observance of all safety regulations, rules, and ability to work in a safe and cautious manner
Excellent communication skills, including, but not limited to, the ability to effectively communicate both verbally and in writing
Strong time management skills, including ability to meet deadlines
Strong interpersonal skills, including, but not limited to, the ability to manage and interact effectively and in a supportive manner with Tech Systems' staff, vendors, and customers and ability to work with and build teams of employees
Must have a valid driver's license
Must have a clean driving record, satisfactory to Tech Systems' automobile insurance carrier
Preferred
Installation experience of card access and CCTV a plus but not required
Company
Tech Systems Inc. (TSi)
Since 1987, Tech Systems, Inc. has been a leading provider of integrated security solutions for a diverse group of national and international clients.
Founded in 1987
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Darryl Keeler
OWNER | Executive Chairman
Company data provided by crunchbase