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Centric Brands · 1 day ago

Allocator / Customer Service Coordinator

Greensboro, NC

Full-time

Onsite

New Grad, Entry Level

Centric Brands is a leading lifestyle brand collective focused on innovation and customer satisfaction. The Allocator / Customer Service Coordinator will manage product allocation to retail stores, ensuring timely delivery and operational efficiency through collaboration with Supply Chain teams.

ApparelBeautyFashionJewelry

H1B Sponsor Likely

Responsibilities

Manage purchase orders from initial bulk allocation through the end of the merchandise life cycle, including daily review, maintenance, and release of sales orders, shipment follow-up, and reverse logistics

Track production through receipt in the distribution center, coordinating in real time with operational partners to address issues as they arise

Create and manage the work order process to ensure customer floor-ready requirements and overall retail compliance are met

Review orders daily on an exception basis across all product flow streams and modify as necessary

Ensure all electronic transactions (EDI) are sent and/or received, with immediate follow-up on errors or delays

Review daily shipments to ensure proper invoicing and frequent verification of order accuracy

Communicate daily with the Order Management Manager and warehouse counterparts to review customer delivery issues, including participation in in-person operational discussions

Review operational chargebacks with the Compliance team

Manage overall system data integrity, with a primary focus on sales orders

Qualification

Allocation experienceSAPMicrosoft OfficeEDI experienceMultitaskingSetting prioritiesCommunication skillsDetail-orientedCreative problem-solvingTime managementTeamwork

Required

Track production through receipt in the distribution center, coordinating in real time with operational partners to address issues as they arise

Create and manage the work order process to ensure customer floor-ready requirements and overall retail compliance are met

Review orders daily on an exception basis across all product flow streams and modify as necessary

Ensure all electronic transactions (EDI) are sent and/or received, with immediate follow-up on errors or delays

Review daily shipments to ensure proper invoicing and frequent verification of order accuracy

Communicate daily with the Order Management Manager and warehouse counterparts to review customer delivery issues, including participation in in-person operational discussions

Review operational chargebacks with the Compliance team

Manage overall system data integrity, with a primary focus on sales orders

Ability to foster effective teamwork through in-person collaboration

Strong communication skills

Detail-oriented

Ability to learn complex concepts quickly and provide creative problem-solving solutions

Ability to multitask in a fast-paced, dynamic environment

Excellent time management skills

Ability to set priorities effectively

Preferred

Bachelor's degree preferred

Allocation experience a plus (preferably in the Apparel, Accessories, or Footwear industry)

Proficient in Microsoft Office (Word, Excel, Outlook)

Some EDI and ERP software experience, preferably SAP, is a plus

Benefits

Medical

Dental

Vision

Matching 401 (k)

Summer Fridays

Generous PTO

Merchandise discounts

Excellent career development opportunities

Company

Centric Brands

Centric Brands is an apparel and accessories company that sells accessories for children, women, and men.

Founded in 2018

New York, New York, USA

1001-5000 employees

https://centricbrands.com

H1B Sponsorship

Centric Brands has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (6)

2023 (4)

2022 (9)

2021 (6)

2020 (10)