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Kishwaukee College · 1 week ago

Administrative Specialist (TRIO SSS)

Malta, IL

Full-time

Onsite

New Grad, Entry Level

$18/hr - $20/hr

Kishwaukee College is seeking an Administrative Specialist for the TRIO SSS office to assist with the growth and development of academic support services. The role involves tutoring, mentoring, advising, and supporting various TRIO SSS related responsibilities.

Higher Education

Responsibilities

Assist with programs and services designed to increase persistence and degree attainment among program participants

Assist in maintaining TRIO SSS social media sites

Assist with TRIO SSS Orientation in Fall and Spring Semester

Attend TRIO Office meetings and other campus meetings as a representative of TRIO SSS and Student Services

Assist with daily and weekly communication to TRIO SSS students via email, text, and social media

Provide support in training students and staff on tools such as, but not limited to, Accudemia, Brainfuse, and Brightspace D2L, and Calendly

Assist with Blumen data and clean up

Assist with recruitment efforts, such as classroom presentations and outreach

Update and maintain Brightspace D2L content and class list as well as Blumen and STRK case notes

Assist in revising academic advising and case management tools, such as Student Success Plans, Intake form, and TRIO SSS Orientation

Update and maintain Brightspace D2L content and class list as well as Blumen and STRK case notes

Assist in cleaning up electronic and hard copy data files for TRIO SSS

Collaborate with other Student Support offices/services on campus to assist students on caseload (ex. Homeless liaison, Career Services, WIOA, Tutoring, Disability Services, Champions Fund)

Coordinate tutoring schedules, including matching tutors with participants; recording and tracking participants, recording and tracking participants progress and after

Assist with event planning and marketing for special TRIO events, such as first-generation week, TRIO graduation, and cultural events

Perform other duties and responsibilities as assigned by the director of TRIO SSS

Qualification

Student-centered practicesFERPA complianceEnrollment managementOrganizational skillsCommunication skillsEmpathyDiverse backgrounds experienceEvent planningSocial media managementCollaboration

Required

Associate Degree

Strong organizational & communication skills

Commitment to working with students from diverse backgrounds

Experience working one on one with students

Build positive, respectful relationships and collaborate effectively with colleagues and stakeholders in a civil and encouraging environment

Communicates clearly and professionally in both verbal and written formats, tailored to diverse audiences and contexts

Provides exceptional support and assistance to students, staff, and community members with empathy and professionalism

Demonstrates knowledge of student-centered practices that support student success, retention, and engagement throughout the academic journey

Demonstrates thorough understanding of FERPA and other federal and state regulations related to admissions, registration, and student records. Ensures compliance in all student services operations

Experienced in managing and supporting enrollment processes, new student orientation programs, and transition services that foster a welcoming and informed student experience