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ButterflyMX · 6 days ago

Director, Warehouse Operations

United States

Full-time

Remote

Director/Executive

10+ years exp

ButterflyMX is on a mission to empower people to open and manage doors & gates from a smartphone. They are seeking a Director of Manufacturing & Logistics to lead inventory and logistics operations, manage warranty operations, and optimize fulfillment processes while collaborating with cross-functional teams.

Real EstateSecuritySmart HomeSoftware

Growth Opportunities

Responsibilities

Lead all inventory and logistics operations across vendor and in-house warehouses, including receiving, storage, fulfillment, low-volume assembly, returns, and repairs

Ensure inventory valuations and financial records always match physical counts and statuses; oversee and correct discrepancies in inventory-related financial transactions

Prevent stockouts, minimize carrying costs, and maintain full traceability of all components and finished goods from receipt through shipment

Manage warranty tracking, in- and out-of-warranty status, warranty cost controls, and reserve planning; ensure repair parts and personnel are in place for timely resolution

Continuously evaluate carriers, delivery methods, and 3PL options to improve efficiency, speed, and cost-effectiveness

Design, implement, and enforce scalable, repeatable processes for receiving, inventory control, fulfillment, and returns to ensure consistent reliability

Partner with Hardware Engineering, Product, and Finance teams to enable smooth new product introductions, maintain hardware quality, and align operations with business objectives

Qualification

Hardware operationsSupply chain managementInventory accountingERP/MRP systemsWarranty operationsOperational process designData-driven mindsetAnalytical abilitiesAI tools experienceCollaboration skillsCommunication skillsProblem-solving abilities

Required

10+ years of experience in hardware operations, supply chain, or logistics, with at least 5 years in a leadership role

Proven track record of managing inventory across multiple warehouse types (in-house, vendor, 3PL)

Strong knowledge of inventory accounting, cost control, and ERP/MRP systems

Experience leading warranty and reverse logistics programs

Demonstrated ability to design and scale operational processes in a high-growth environment

Excellent collaboration and communication skills; proven ability to partner across engineering, finance, and product teams

Data-driven mindset with strong analytical and problem-solving abilities

Proven experience with leveraging AI tools in both professional and personal settings

Benefits

Comprehensive Medical (ButterflyMX covers 90% of the cost)

Dental, and Vision plans (ButterflyMX covers 100% of the cost) starting day 1

401(k) plan with a match

13 paid holidays, 25 PTO days

Paid Family Leave

Employee Assistance Program

Quarterly self-care stipends

Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Disability, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance