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JLL · 3 months ago

Data Center Technician

Hartland, WI

Full-time

Onsite

New Grad, Entry Level

JLL is a leading global provider of real estate and investment management services, and they are seeking a Data Center Technician to support Data Centre Operations for Proximity Services. The role involves providing technical assistance, managing installations, and ensuring the standards of tidiness and security within the data center.

CommercialReal Estate

No H1B

Responsibilities

Providing technical assistance and overall support to our customers providing 24/7 cover

Responsible for the installation of racks, housing, network and computer equipment

Managing and implementing installations as required, including shelves, power strips, rails, cable management and customer IT equipment

Identify issues with the hardware or cabling, which can include replacing internal components and testing, tracing and labelling of cabling

Upholding the Data Center Standards of tidiness, cleanliness, security, asset information and installations within the computer suites

Liaising with counterparts within the company’s globally teams and 3rd party engineers and contractors, on hardware related issues and processes

Qualification

Computer engineeringCabling experienceRack installationHardware maintenanceMicrosoft OfficeCommunication skillsTeam skillsCustomer focusedProblem-solvingMotivated attitude

Required

Computer engineering experience and knowledge in order to achieve optimum methods of working

Cabling experience and knowledge, in order to achieve optimum methods of working

Installation of rack mount kit including HP, DELL and CISCO

Hardware maintenance – swapping of failed customer replaceable parts such as cache battery, HDD, Power Supply

Highly motivated individual, with a positive & pro-active attitude to work

Willingness to make changes to improve operational efficiency through innovation, process and procedures, adopting and adapting ideas and practices from elsewhere

Ability to act rapidly and logically under pressure and making effective use of others in resolving problems

Capable of working with a minimum of supervision

Good written and verbal communication skills (English)

Good working knowledge of Outlook, Word and Excel

Excellent team skills, with an ability to listen and contribute to discussions and meetings

Customer and service focused, with determination to meet their needs