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Office of the New York City Comptroller · 5 days ago

Claim Specialist II – Personal Injury Liability Claims Division

Manhattan, NY

Full-time

Onsite

Entry, Mid Level

2+ years exp

The Office of the New York City Comptroller is committed to promoting the financial health and integrity of New York City government. The Claim Specialist II in the Personal Injury Liability Claims Division is responsible for investigating and resolving personal injury claims against the city, ensuring fair and just outcomes while managing claims efficiently.

AssociationFinancial ServicesGovernmentProfessional Services

No H1B

Responsibilities

Complete a full investigation of personal injury claims against the City, which includes obtaining and reviewing agency reports and medical records, analyzing liability and damages, and preparing an objective evaluation of the claim

Maintain a complete claims file – prepare claim abstracts detailing the relevant information about the investigation and evaluation of liability and damages, document any events or conversations in claim notes, and upload documents upon receipt

Use available databases, media outlets, and other available information to gather information relevant to the investigation of the claim

Offer sound, well-reasoned recommendations about whether a claim should be settled, disallowed, or litigated

When appropriate, negotiate and settle claims within delegated monetary authority level or present claims to Division Chief to request increased settlement authority

Maintain control over claim backlog, timely follow-up on requests made to City agencies, and close out claims that are beyond the statutory time frame to bring a lawsuit

Identify and recommend claims for insurance takeovers, when appropriate

Identify and recommend claims to the New York City Law Department Special Litigation Unit for pre-litigation investigation, when appropriate

Communicate effectively and professionally with City agency employees, pro se claimants, attorneys, and insurance carriers when investigating a claim or negotiating a settlement

Work collaboratively with Comptroller’s Office staff, including the Bureau of Fiscal Services and the Central Imaging Facility

Perform other related assignments and special projects as may be required

Qualification

Analytical skillsNegotiation skillsMicrosoft Office SuiteAttention to detailOrganizational skillsInterpersonal skillsCommunication skills

Required

Current City of New York employees serving in a permanent civil service title of Claim Specialist

A baccalaureate degree from an accredited college or university; or

An associate degree or 60 semester credits from an accredited college or university and two years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or

A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of full-time satisfactory experience investigating and/or settling claims for personal injury or property damage or loss; or

A satisfactory combination of education and/or experience that is equivalent to '1', '2' or '3' above

All candidates must have a four-year high school diploma or its educational equivalent

Preferred

Demonstrated analytical skills

Strong negotiation skills preferred

Attention to detail, excellent organizational skills, and the ability to multi-task and manage multiple priorities with minimal supervision

Basic understanding of the process/relationship between the Comptroller's office and the Law Department with respect to lawsuits

Excellent interpersonal skills, and the ability to communicate effectively orally and in writing (includes Microsoft Office Suite proficiency) with all claimants and agency personnel

Benefits

Public Service Loan Forgiveness

Company

Office of the New York City Comptroller

The Office of the New York City Comptroller works to promote the financial health, integrity, and effectiveness of New York City government, in order to strengthen trust, secure a thriving future for all New Yorkers, and build a more just, equitable, and resilient city.

Founded in 1801

New York, New York, USA

501-1000 employees