ATEC Spine · 1 day ago
Field Service Engineer, Philadelphia or New York
Philadelphia, PA
Full-time
Onsite
Entry, Mid Level
$90K/yr - $110K/yr
2+ years expATEC Spine is a company that specializes in complex imaging devices. They are seeking a Field Service Engineer responsible for installing, maintaining, troubleshooting, and repairing imaging devices, while ensuring compliance with safety policies and providing technical guidance to customers.
Health CareMedical DeviceProduct Design
Responsibilities
Responsible for installing, maintaining, troubleshooting, and repairing complex imaging devices
Performs corrective and preventive maintenance on customer owned equipment within an assigned territory
Responsible for the installation, de-installation, and relocation, including packing, unpacking and inspection of new products in an assigned area
Performs administrative duties associated with the job including the timely completion and submission of expense reports, parts requisitions, installation reports, service reports, customer complaint reports and other reporting duties from time to time as assigned
Responsible for troubleshooting, repairing and maintaining complex clinical systems
Responsible for maintenance of assigned tools, test equipment, instrumentation, calibration records and assigned technical spares
Performs on-call standby duty and travel as required. Must be prepared to work unscheduled and odd hours on occasion and on short notice
Will provide technical guidance and assistance to customers as required
Performs final calibration, compliance testing and applications training as required for customer acceptance
Will adhere to and ensure compliance with safety policies and good manufacturing practices
Must inspire total customer confidence in abilities to resolve technical problems
Qualification
Required
Bachelor's degree or equivalent experience in an electro-mechanical field
Previous biomedical, x-ray fundamentals, electronics, or computer technology training required
Must possess the ability to grasp new product technology with a minimum in formal training and the use of technical publications and maintenance procedures
Must have demonstrated a high aptitude to thoroughly understand complex systems
Previous experience in servicing complex electronic and electromechanical systems in the medical field
Two or more years hands on experience in troubleshooting, repairing, and maintaining biomedical, clinical and/or X-ray diagnostic imaging equipment
Capable of operating all test equipment and instrumentation related to the job, (oscilloscope, diagnostic testers, RF measurement equipment, etc.)
Strong verbal and written communication skills; comfortable presenting to senior management
Proficient analytical, problem solving, decision-making skill
Able and willing to work extended hours and weekends as needed
Must have a valid driver's license and be able to rent a car for service travel purposes
Must have good communications skills, both verbal and written
Must possess excellent interpersonal skills
Must be capable of working without supervision
Must be able to do heavy lifting (50 lbs or more)
Must be willing to travel extensively
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable)
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Free Food & Snacks
Wellness Resources
Stock Option Plan
Company
ATEC Spine
ATEC Spine is a medical device company dedicated to revolutionizing the approach to spine surgery through innovation.
501-1000 employees
H1B Sponsorship
ATEC Spine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (5)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.02BKey Investors
Squadron Medical Finance Solutions
2025-03-03Post Ipo Debt· $350M
2023-10-24Post Ipo Equity· $150M
2023-04-19Post Ipo Equity· $60M
Leadership Team
Pat Miles
Chairman & CEO
Craig Hunsaker
Executive Vice President, People & Culture
Recent News
MarketScreener
2025-11-03
2025-11-01
2025-10-31
Company data provided by crunchbase