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State of Washington · 4 days ago

Systems Administrator DOH8783

Walla Walla, WA

Full-time

Onsite

Entry Level

3+ years exp

The State of Washington's Office of Innovation and Technology is seeking a Systems Administrator to enhance Microsoft 365 functionalities for users. In this entry-level position, you will provide support and administration for SharePoint, Teams, and OneDrive, while collaborating with business teams to improve user experience and information organization.

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No H1B

Responsibilities

Provide day-to-day administration and tier two enterprise support for SharePoint, Teams, and OneDrive

Troubleshoot user issues by researching root causes, testing solutions, and following issues through resolution

Partner with business teams to plan, build, and improve SharePoint sites and Teams that support real work including external partner access and collaboration

Help maintain information architecture including metadata, site structure, and content organization

Contribute to platform governance, standards, and security best practices

Support training, documentation, and user resources that improve adoption and consistency of M365 best practices

Assist with testing and agency communication of ongoing improvements or changes to functionality of M365 services

Qualification

SharePoint Online AdministrationTeams AdministrationOneDrive AdministrationWeb Content ManagementUser SupportTechnical DocumentationMicrosoft SharePoint CertificationITIL Foundation CertificationVisual StudioJavaScriptHTMLCSSXMLJSON

Required

Three (3) years professional experience in one or more of the following IT disciplines: SharePoint Online or Server Administration, Systems development, Web Site Design/Development and Management, Web Content Management Systems or IT Consulting

Experience Designing, developing or configuring web sites or web collaboration software

Experience preparing documentation including internal technical documents, system diagrams, use cases, test cases, and user documentation and manuals

Proficiency in translating complex technical issues into readily understood concepts for staff, management, and the public

Preferred

An Associate's degree or higher in an Information Technology program or a closely related field

Proficiency in administration and supporting SharePoint Online, Teams and OneDrive or equivalent

Experience in developing, recommending, and maintaining SharePoint, Teams, and OneDrive standards, best practices for an organization, including facilitation with diverse stakeholder groups to reach consensus

Microsoft SharePoint certification

ITIL Foundation certification (current version)

Demonstrated ability to use Visual Studio and SharePoint Designer, experience with JavaScript, XML, JSON, CSS, and HTML

Proficiency in writing technical user documentation and presenting to diverse audience