Sr. Cloud Operations Architect II jobs in United States
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CDW · 1 day ago

Sr. Cloud Operations Architect II

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
date4+ years exp

CDW is a leading multi-brand provider of information technology solutions. As a Cloud Operations Architect, you will spearhead efficiency initiatives within the Cloud Operations team and provide expert technical guidance and hands-on support to customers and team members.

AnalyticsArtificial Intelligence (AI)Cyber SecurityGraphic DesignHardwareInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Act as a high-level escalation point for critical customer issues
Review and analyze Problem Management tickets and Root Cause Analysis reports
Participate in on-call rotation to address urgent customer needs
Participate in the customer onboarding process
Provide technical guidance for AWS infrastructure implementations
Identify trends in monitoring tools and optimize alert thresholds with customers
Create and maintain Terraform modules for efficient infrastructure deployment
Collaborate cross-departmentally on customer environment improvements
Manage the code that handles Mission’s backup, patching, and monitoring tools
Review merge requests and provide Change Advisory Board approval
Handle highly confidential customer information and environments
Lead Cloud Operations improvement projects, including Terraform module development
Automate solutions for repetitive tasks
Build and maintain a documentation library for internal tooling
Identify improvement opportunities from customer alerts and implement action plans

Qualification

AWS architectureInfrastructure-as-codeTerraformSystem AdministrationScripting PythonScripting BashAWS managed servicesAPM toolsAWS Professional CertificationCustomer support experienceProblem-solving skillsCommunication skills

Required

4+ years in cloud architecture and operations focused on AWS
Strong background in System Administration (Linux and Windows)
Proficiency in infrastructure-as-code tools (Terraform and CloudFormation)
Scripting skills (Python or Bash) with AWS SSM or Lambda experience
Familiarity with AWS managed services (ECS, EKS, Elastic Beanstalk)
Knowledge of APM tools (New Relic, DataDog, or Dynatrace)
Excellent problem-solving skills
AWS Professional Certification (required within 90 days of hire)
Excellent written and verbal communication skills in English
Experience providing world-class support in a customer-facing role

Company

CDW

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At CDW, we know how to make technology work so people can do great things.
dateFounded in 1984
location
Vernon Hills, Illinois, USA
people-size10001+ employees
web-link
http://cdw.com

H1B Sponsorship

CDW has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (49)
2023 (37)
2022 (86)
2021 (44)
2020 (19)

Funding

Current Stage
Public Company
Total Funding
$58.74M
2015-08-01Post Ipo Equity· $58.74M
2013-06-27IPO
2008-07-31Series Unknown

Leadership Team

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Christine Leahy
President & CEO
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Sanjay Sood
Chief Technology Officer
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Recent News

EIN Presswire
Templar Shield and CDW Announce Strategic Partnership
2026-01-05
MarketScreener
CDW Corp enters $2,884.5 million senior unsecured credit facility - SEC filing
2025-12-24
PR Newswire
Mission & CDW Announce Multi-Product Solutions in AWS Marketplace as Launch Partners
2025-12-03
Company data provided by crunchbase