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Collabera · 1 day ago

Senior Banking Customer Service Representative

Jacksonville, FL

Contract

Onsite

Senior Level

$29/hr - $30/hr

Collabera is a company seeking a Senior Banking Customer Service Representative. The role involves being the first point of contact for high revenue clients and handling inquiries related to treasury, cash management, card, and depository products.

ConsultingInformation ServicesInformation Technology

H1B Sponsor Likely

Hiring Manager

Vinay Chaudhari

Responsibilities

First point of contact for inquiries received from high revenue clients via phone/chat/email channel

Responsible for reading, analyzing and/or determining appropriate handling and resolution of requests

Requests consist of treasury, cash management, card and/or depository products

May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support

Qualification

Customer serviceClient communicationCash managementTechnical supportProblem solving

Required

First point of contact for inquiries received from high revenue clients via phone/chat/email channel

Responsible for reading, analyzing and/or determining appropriate handling and resolution of requests

Requests consist of treasury, cash management, card and/or depository products

May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability insurance

Short-term disability insurance

Paid parking/public transportation

(paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

Company

Collabera

Glassdoor3.9

Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies.

Founded in 1991

Morristown, New Jersey, USA

10001+ employees

http://www.collabera.com

H1B Sponsorship

Collabera has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (141)

2024 (93)

2023 (120)

2022 (186)

2021 (180)

2020 (146)