American Cruise Lines · 4 weeks ago
Talent Experience Coordinator
Salt Lake City, UT
Full-time
Onsite
New Grad, Entry LevelAmerican Cruise Lines is actively seeking a Talent Experience Coordinator to join their team in Salt Lake City, UT. This key role supports shipboard employees by managing staffing levels, employee documentation, and travel logistics, while ensuring compliance with company policies.
LeisureTourismTravel
Responsibilities
Respond promptly and professionally to incoming calls and emails from shipboard employees and management
Coordinate uniform orders and ensure timely delivery to employees or training centers
Forecast and fulfill fleet staffing requirements, managing ship placements efficiently
Arrange and predict employee travel to and from ships, coordinating with relevant departments
Track and manage unpaid leave and vacation requests, ensuring accurate records
Maintain and update employee records within internal HRIS platforms (Sterling, Navigator, Paycor)
Generate, organize, and maintain internal documents and reports
Provide clear guidance on company policies, procedures, and regulatory compliance
Communicate company news and updates to temporary and permanent shipboard crew members
Coordinate employee development initiatives and support performance management plans
Collaborate with shipboard management to recommend strategies that support and motivate crew members
Assist with Payroll submissions and gather documentation related to reimbursements or payroll corrections
Initiate and track employee evaluations, ensuring timely submission for pay adjustments as applicable
Monitor employee trends and maintain records of warnings and other personnel documentation
Manage the random drug testing process and ensure compliance with company policy
Support the Onboarding team as needed to facilitate smooth new hire processes
Manage certification compliance, including CPR, sexual harassment training, and marine licensing
Oversee employee mail management and distribution
Collect and securely store written and verbal statements related to employee incidents or concerns
Process bonuses and reimbursements accurately and timely
Investigate and assist in resolving employee concerns and complaints
Qualification
Required
Strong organizational skills with the ability to prioritize and manage competing tasks effectively in a fast-paced environment
Excellent communication and interpersonal skills
Ability to manage sensitive and confidential information with discretion
Detail-oriented with strong organizational and multitasking abilities
Basic understanding of labor laws and employment regulations
Familiarity with HRIS platforms
Ability to handle confidential and sensitive information with professionalism and discretion
Flexibility to work one weekend per month as required
Company
American Cruise Lines
American Cruise Lines is a cruise company.
Founded in 1991
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-11-01
Company data provided by crunchbase