Huna Totem Corporation · 2 weeks ago
Zip Line Supervisor
Hoonah, Alaska
Full-time
Onsite
Senior Level
$55K/yr - $65K/yr
5+ years expHuna Totem Corporation is a Native-owned and operated enterprise located on Chichagoff Island, known for its natural beauty and wildlife. They are seeking a Zip Line Supervisor who will be responsible for overseeing tour operations, ensuring high-quality customer service, and managing a team of employees to deliver successful tours.
FinanceLeisureMedia and EntertainmentTourismTravel
No H1B
Responsibilities
Conduct all activities and decisions according to Icy Strait Point’s guiding principles: Best, Authentic and Profitable Tour Destination
Excursion Supervisors will hire, train and supervise a specific team of employees whose function is to deliver high quality tours within their Independent Business Unit
Ensures customer service standards are met in assigned unit
Ensures high quality and delivery of tour content
Ensures compliance with state and federal laws as related to their unit
Responsible for maintenance records of vehicles for unit, as well as, delivering tour-ready vehicles
Conducts weekly safety meetings related to their unit
Responsible for keeping unit morale high
Excursion Supervisors will be asked to identify seasonal goals for their unit
Excursion Supervisors must be willing to work together to ensure the success of the department
Other duties as assigned
Qualification
Required
Minimum 5 years working in tourism industry, preferably in Alaska, with emphasis in operations and guest services
Minimum 3 years' experience managing staff
Desire to develop a career at Icy Strait Point
Proficient computer skills including Microsoft Office Suite, and aptitude for learning other computer programs
Valid drivers license and ability to be on company insurance
Outstanding customer service philosophy and practices
High school or equivalent education with college degree preferred
Able to lift 30 pounds, stand for extended periods, and walk 5+ miles daily
Willing to live in a remote, rural community
Comfortable traveling by small plane or ferry to and from a remote setting
Able to walk and/or drive on gravel roads in inclement weather
Applicants must have proof of legal authority to work in the United States
This position requires authorization to work in the US without sponsorship
Preferred
College degree preferred
Benefits
Medical - employer paid for the employee
Dental
Vision
401K company match up to 6%
Company
Huna Totem Corporation
Huna Totem Corporation is a travel tourism and leisure industry that deals with travel and tourism services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Russell Dick
Chief Executive Officer
Fred Parady
Chief Operating Officer
Company data provided by crunchbase