Granite Telecommunications · 1 week ago
Premier Onboarding Manager
Quincy, MA
Full-time
Onsite
Mid LevelGranite Telecommunications is seeking a Premier Onboarding Manager to provide high quality service to Fortune 500 level customers. The role involves managing Premier accounts, conducting weekly meetings, and ensuring effective communication with customers and internal staff.
Business DevelopmentFitnessTelecommunications
Responsibilities
Maintain and manage Granite’s Premier accounts
24 x 7 availability to support your assigned accounts
Conduct weekly meetings with assigned Premier accounts
Minute each meeting weekly and follow up on all actions
Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc
Communicate directly with customers, sales and internal staff
Qualification
Required
Bachelor's Degree
Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred
Excellent customer service skills
Ability to work under pressure
Ability to meet deadlines
Excellent problem-solving skills
Ability to work independently as well as in a group
Strong multi-tasking and organizational skills
Excellent interpersonal and communication skills
Company
Granite Telecommunications
Granite is a leading communications services provider for businesses with multiple locations.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$4.85M2016-06-06Grant· $0.6M
2016-03-29Series Unknown· $4.25M
Leadership Team
Mark Palmer
VP - Managed Services
Brad Dupee
Head of National Channel Sales
Recent News
2025-12-17
2025-12-11
GlobeNewswire
2025-12-10
Company data provided by crunchbase