Jobs via Dice · 1 day ago
Tech Writer (Network Technologies) (464639)
United States
Full-time
Remote
Mid, Senior Level
3+ years expVaco Technology is currently seeking a Tech Writer for a 5M+ Contract opportunity that is remote-based. The Tech Writer will define and own the end-to-end documentation strategy for new network technologies, including standards, workflows, and governance frameworks.
Computer Software
Responsibilities
Create / Maintain Technical Documents – SOPs / User Guides / Installation Manuals / Tech Specs / Network Diagrams / Training Materials
Develop High-Quality Content Supporting Operation Activities – Deployments / Upgrades / DR Procedures
Cross-Functional Collaboration – Network Architect / Engineers / Operations Teams / Project Managers to Collect / Validate Technical Information
Conduct Interviews / Observe System Development and Operational Activities – Ensuring Accuracy / Completeness
Organize / Maintain Documentation Repositories – SharePoint / Confluence / Internal Knowledge-base Systems with Proper Version Control / Accessibility
Edit / Proofread Content for Clarity / Consistency / Adherence to Style Guides
Translate Complex Technical Concepts into Clear / User-Friendly Content for Diverse Audiences
Create Diagrams / Flowcharts / Visuals – Enhancing Overall Comprehension
Partner with Engineering / Operations Teams – Reviewing Documentation for Accuracy / Consistency
Drive Continuous Improvement of Documentation Processes / Tools / Standards
Innovate to Enhance Customer Operational Experience / Knowledge Management Practices
Strong Organizational Skills and Ability to Manage Multiple Projects Independently
Qualification
Required
Tech Writer (3+ years) – Complex Network Technologies Focus
Documentation Strategy Ownership – Defining / Owning the End-to-End Documentation Strategy for New / Complex Network Technologies | Defining Standards / Workflows / Governance Frameworks
Documentation Tools / Platforms (proficiency) – Confluence / SharePoint / Visio / Adobe, etc
Program Leadership – Proven Track Record of Leading Documentation Initiatives From Inception to Deployment | Stakeholder Alignment / Risk Assessment / Iterative Improvements in Knowledge Management Systems
Network Technologies / Architectures (strong understanding) – SDN / 5G / 6G / Cloud Networking / IoT Integrations / Edge Computing
Standards / Compliance Frameworks (knowledge) – ISO 9001 / ITIL / NIST / IEEE 802 | Incorporating into Documentation Governance
Workflow Design / Process Optimization (expertise) - Mapping Workflows (BPMN / Integration) with Systems (JIRA / ServiceNow)
Establishing Documentation Governance (proficiency) – Access Controls / Audit Trails / Approval Processes | Utilizing Version Control Systems (GIT / Docs-as-Code)
Analytical / Problem-Solving Skills – Identifying Documentation Gaps / Analyze Operational Needs / Innovate Solutions (AI-Assisted Tools / Automated Workflows)
Cross-Functional Collaboration –Partnering with Technical Teams (Network Architects / Engineers / Operations) to Define Requirements / Align Documentation with Business Objectives (Agility / Compliance, etc.)
Excellent Communication Skills / Ability to Simplify Complex Technical Information
Benefits
Discretionary bonuses
Medical, dental, and vision benefits
401(k) retirement plan
Company
Jobs via Dice
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Funding
Current Stage
Early StageCompany data provided by crunchbase