Insight Global · 6 days ago
Software Trainer / Implementation Specialist - Bilingual
United States
Contract
Remote
Entry Level
$28/hr - $30/hr
1+ years expInsight Global is seeking a driven Implementation Specialist to play a pivotal role in the success of their Mpower project deployments. This position involves leading training and readiness activities, delivering virtual instructor-led training, and supporting end-users through the critical go-live and hypercare activities.
EmploymentHuman ResourcesRecruitingSales
Responsibilities
Lead training and readiness activities to ensure assets and inventory align with system requirements
Validate data accuracy through weekly reporting
Provide expert guidance to resolve inventory setup issues
Deliver virtual instructor-led training for Clerks, Maintenance Leads, and Technicians
Tailor sessions to drive engagement and ensure mastery of Mpower software before go-live
Act as a trusted guide for end-users, supporting them through training and transition
Coordinate preparation activities and facilitate cutover/blackout training sessions
Partner closely with deployment site leaders to ensure readiness for go-live
Clearly communicate plans, procedures, and expectations to all stakeholders
Provide remote support during go-live, ensuring critical tasks are completed seamlessly
Troubleshoot issues in real-time, minimizing disruption to operations
Monitor site progress and deliver concise updates to leadership
Lead hypercare efforts, supporting end-users as they adapt to new systems
Monitor performance and user feedback, proactively addressing challenges
Drive a smooth transition to long-term support teams for sustainable adoption
Qualification
Required
1+ years of experience in implementation, deployment, or training roles (technical/IT preferred)
Proven experience delivering virtual instructor-led training
Strong project coordination and organizational skills—able to juggle multiple priorities
Analytical thinker with excellent problem-solving skills
Proficiency in Microsoft Office Suite and project management tools
Excellent communication, facilitation, and interpersonal skills
Experience with large-scale IT or software rollouts
Bilingual in Spanish
Preferred
Oracle, NetSuite, or other SaaS platforms preferred
Familiarity with asset/inventory management systems
Understanding of maintenance programs and maintenance shops
Knowledge of project management methodologies (e.g., Agile, Waterfall)
Experience leading post-go-live hypercare
Benefits
Comprehensive benefits package starting on day one of employment
Medical, dental, and vision insurance
Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment
Paid sick leave
Other paid time off benefits as required under the applicable law of the worksite location
Company
Insight Global
Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
1001-5000 employees
H1B Sponsorship
Insight Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2010-07-01Acquired
Leadership Team
Jared Streppa
President Of Company’s Technology Division
Recent News
Maryland Daily Record
2025-09-26
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