Operation Smile · 1 day ago
Patient Data & Logistics Coordinator
Operation Smile is a global organization dedicated to providing essential medical care to children. The Patient Data & Logistics Coordinator will manage logistical operations and planning for global health initiatives, ensuring seamless coordination of patient data, medical equipment, and team travel.
Health CareMedicalNon Profit
Responsibilities
Arrange travel for international medical teams, including flights, ground transportation, and accommodations across multiple countries
Coordinate with local teams to ensure smooth patient transport and facility readiness
Oversee the procurement, storage, and transportation of medical supplies and equipment, ensuring timely delivery to surgical sites
Manage the cleaning, storage, and maintenance of medical equipment between missions
Ensure the collection, validation, and secure storage of patient data (scanned charts, photographs) from lower- and middle-income countries
Liaise with on-site teams to retrieve and upload patient data to central databases like SharePoint or MS Dataverse
Assist with data entry and validation processes using software like Remark and REDCap
Organize training sessions for team members and volunteers, both remotely and in-person, to ensure familiarity with data collection protocols and equipment usage
Maintain regular communication with supervisors, team members, and external vendors to ensure smooth project execution
Provide weekly task updates through project management tools like Monday.com and ensure timely reporting to supervisors
Track and report the progress of logistical and operational tasks using RACI boards and other systems
Generate end-of-mission reports detailing logistical outcomes, equipment usage, and patient data collection quality
Qualification
Required
Bachelor's degree in logistics, healthcare administration, global health, or a related field
2+ years of experience in global logistics, event planning, or healthcare operations
Proficiency in data management software (Excel, REDCap, Remark)
Experience working with databases and patient data handling
Excellent organizational and communication skills
Fluent in English; good knowledge of Spanish highly preferred
Global health or surgery experience in low- and middle-income countries is highly desirable
Excellent customer service skills
Benefits
401(k) plan, featuring Safe Harbor and employer matching
All-in-one health plans
100% paid premiums for life and AD&D insurances
Flexible time off and celebrate with company-paid holidays
Flexible work arrangements that fit your lifestyle
Employee programs, which offer opportunities to participate in international medical trips, community outreach, and global health initiatives
Company
Operation Smile
Operation Smile is an international children's medical charity that performs safe.
Funding
Current Stage
Late StageRecent News
2025-11-20
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