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Cleveland Clinic · 1 day ago

Staff Scheduling Associate

Akron, OH

Part-time

Onsite

Entry Level

$16.47/hr - $23.61/hr

1+ years exp

Cleveland Clinic Akron General Hospital is seeking a Staff Scheduling Associate to join their team of healthcare professionals dedicated to patient-centered care. The role involves conducting customer service and supporting caregivers with staffing and scheduling adjustments to ensure safe patient care.

Health CareHospitalMedicalNon Profit

Responsibilities

Work directly with management of assigned facilities/units to review and discuss consistent staffing levels that reflect the appropriate number of licensed and unlicensed staff to meet quality and safe patient staffing and operational needs

Proactively generate and review 24-hour staffing projections

Seek coverage via phone calls and/or texts for shifts and special circumstances

Conduct Lack of Work process according to Standard Operating Procedure when necessary to maintain safe and productive staffing

Utilize staffing and scheduling knowledge to identify and resolve complex staffing issues that directly affect patient care

Utilize multiple computer systems to communicate with nursing leadership of all hospitals

Work collaboratively with nurse leadership to review current and anticipated staffing needs

Work collaboratively with nursing institute timekeeping to ensure proper coding of caregiver’s time

Facilitate scheduling of PRN caregivers and agency caregivers to maintain operations for the assigned units

Complete appropriate documentation utilizing Kronos for caregiver schedule changes

Be a point of contact for unit call offs

Accurately record, document and report call offs according to SOP

Compile ad hoc and scheduled reports for Chief Nursing Offers, Nursing Directors and Nurse Managers

Attend and successfully complete required training

Qualification

Staffing/Scheduling experienceMS Office proficiencyExcel proficiencyDatabase software proficiencyCustomer service experience

Required

High School Diploma/GED and two years of customer service experience

OR Associate's Degree and one year of the stated experience

OR a Bachelor's Degree

Proficient in MS Office, Excel and database software

Preferred

One year of staffing/scheduling experience

Benefits

Healthcare

Dental and vision benefits

Retirement savings account contributions

Company

Cleveland Clinic

Glassdoor3.6

Cleveland Clinic is a non-profit medical center that combines clinical and hospital care with research and education. It is a sub-organization of Ashtabula Regional Medical Center.

Founded in 1921

Cleveland, Ohio, USA

10001+ employees