Anderson Trucking Service ยท 5 days ago
Credit and Collections Representative
St Cloud, MN
Full-time
Onsite
Entry Level
$21/hr - $26/hr
2+ years expAnderson Trucking Service is focused on supporting its financial operations, and they are seeking a Credit and Collections Representative. The role involves collecting past due receivables, researching account disputes, and maintaining customer records to minimize risk exposure.
Transportation/Trucking/Railroad
Responsibilities
Analyze and assess the creditworthiness of customers by using external credit risk management tools/reports
Maintain and update customer records by keeping complete and accurate records of all customer information to ensure the information needed to make informed credit decisions is available
Set up, establish, and monitor billing requirements for the special billing needs of our customers via LME, 3rd party website, or portal to ensure we are uploading and invoicing the customer efficiently
Contact customers frequently by phone, email, statements, or collection letters on overdue balances, short-paid invoices, rejected invoices, overpaid invoices, and other credit disputes to help keep the customer's account in good standing
Documents all collection efforts into internal systems
Process credit card transactions for past due, current invoices, or prepayments on loads
Review workflow Credit Q by logging into the workflow system to answer questions on a particular load
Perform account/payment reconciliations to ensure accurate and timely payments
Monitor and review third-party payment companies' websites and updates computer system based on information gathered from websites
Understands and consistently performs in accordance with the ATS Mission, Vision, and Values
Support ATS' culture by aligning actions, behaviors, performance, and decisions in accordance with the Company's values as set forth in our All-Employee Competencies
Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required
Perform other duties and responsibilities as assigned
Qualification
Required
Must have 2+ years of training and/or experience in a related field
Must have excellent phone etiquette, general accounting, clerical and organizational skills
Must be proficient in handling difficult customer situations, responding to customer needs for service and assistance, and meeting commitments
Must be self-motivated, able to multi-task and work independently
Must be a team player, amenable to a variety of work projects
Must be analytical with the ability to apply data
Must be able to maintain a high level of confidentiality
Must be proficient in responding to internal and external customer situations, responding to customer needs as required
Excellent communication skills (written, listening, and verbal)
Must be proficient in Microsoft Office (Word, Excel, and Outlook) required
Must be able to demonstrate a proactive commitment to ATS corporate values and the success of all staff
Preferred
An Associate degree in business administration, accounting, or finance is preferred but not required
Benefits
Health, dental, and vision insurance
401k retirement savings plan effective on the first of the month following 60 days of employment
Paid holidays
Paid time off
Access to professional development opportunities
Wellness programs
Employee assistance resources
Company
Anderson Trucking Service
Shippers, like you, tell us they just want a trustworthy logistics provider that makes their shipping easier and more reliable.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Anderson
Executive Vice President and CAO
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