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Christian Brothers Automotive Corporation · 5 days ago

Customer Service Representative / Junior Service Advisor| Weekends Off | Clarksville

Clarksville, TN

Full-time

Onsite

New Grad, Entry Level

Christian Brothers Automotive is a company focused on providing precision auto repair with transparency and integrity. They are seeking a Customer Service Representative / Junior Service Advisor to build relationships with customers and deliver excellent service, ensuring a welcoming experience both in person and over the phone.

Automotive

Growth Opportunities

Responsibilities

Desire to learn automotive repair service terminology and processes

Check guests in and out

Handle warranty-related service needs, helping customers understand their coverage while ensuring claims are submitted correctly and on time

Perform quality control checks before returning vehicles to customers

Answer phone calls and schedule appointments

Providing a safe shuttle service for our valued guests

Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers

Providing a safe, nice difference® service for our valued guests in our branded company shuttle vehicle

Assist with basic office upkeep, such as tidying shared spaces and restocking supplies as needed

Keeps a timely shuttle route

Assists passengers in getting in and out of vehicles

Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed

Notifies the service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance

Keep the shuttle tidy and organized

Follow all safety policies and procedures

Other duties as assigned

Qualification

Customer service experienceInterpersonal skillsMicrosoft Office SuiteTeam mentality

Required

Proven successful customer service experience is required; driven to serve others

Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guest

Valid state driver's license

Meet required insurance driving record parameters

Enjoy a fast-paced environment and a team mentality (we work hard but like to have fun doing it)!

Proficient with Microsoft Office Suite or related software

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear

The employee is occasionally required to balance, stoop, kneel, and/or crouch

The employee must occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus

Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m

Benefits

Flexible Schedule Available

Closed Every Weekend To Spend Time With Family & Friends

Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar

Weekly Team Lunches

Employee Appreciation Events

Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards

Continuous Training Available Through The CBA Flywheel Learning System

Locally Owned and Operated

Company

Christian Brothers Automotive Corporation

Learn more about Christian Brothers Automotive at our main company page: http://www.linkedin.com/company/christian-brothers-automotive Christian Brothers Automotive is one of the fastest growing, full service auto repair companies in America! We were recently ranked the #2 Best Places to Work in Houston, TX by the Houston Chronicle and #226 on Entrepreneur Magazine's Franchise 500.

Founded in 1982