Newrez · 1 week ago
Manager - Loss Mitigation (On-Site)
Coppell, TX
Full-time
Onsite
Mid, Senior Level
6+ years expNewrez LLC is a company dedicated to providing superior service to residential mortgage borrowers and business partners. The Manager - Loss Mitigation is responsible for overseeing the operations of the Loss Mitigation department, ensuring compliance with investor guidelines, and leading the team to achieve high-quality output.
FinanceFinancial Services
Responsibilities
Oversees the day-to-day tasks and performance of Loss Mitigation
Acts as a liaison with other departments to foster efficiency and high-quality output
Undertakes special projects related to departmental activities and performs other duties as assigned
Ensure compliance with all Investor guidelines and quality controls are in place to protect Shellpoint and its clients
Provide positive leadership and coaching, including performance measurements, appraisals and other actions impacting employee job related functions
Evaluates job performance continually and provides on-going coaching
Maintains, update and create process and procedure documentation for the Loss Mitigation team
Prepare weekly/monthly reports and monitor time frames and work performance
Directions change within the department. Promotes an attitude of optimism and progress
Prepares and presents workflow and results to Senior Management and clients as needed
Assists in the control of company expenses through intelligent use of funds to resolve accounts and managing staffing and miscellaneous costs
Ensure department policies and procedures are maintained and timely updates are submitted. Continually review and refine processes to ensure efficiency and accuracy
Performs related duties as assigned by management
Qualification
Required
High school diploma or equivalent, required
6-8 years' Loss Mitigation experience
3-5 years' supervisory experience
Proficient in Microsoft Word and Excel
Excellence in consulting and advising customers via telephone and written communication
Experience analyzing financial statements, tax returns, credit reports, home appraisals, title searches and other documents to evaluate pre-foreclosure remedies
Demonstrated strong skill set for organization and attention to detail
Self-Motivated. Ability to work independently with minimal supervision
Strong analytical, problem solving and mathematical skills to be used in financial counseling and evaluation and interpretation of complex information
Strong negotiating and follow-up skills, as well as the ability to meet strict deadlines
These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely
Preferred
Bachelor's degree, preferred
Proficiency in SQL a plus
Understanding of collections. Foreclosure, bankruptcy and REO experience preferred
Understanding of mortgage lending and servicing, particularly late-stage collections, modifications, and short sales
Benefits
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave
Pet insurance
Adoption Assistance
Tuition reimbursement
Employee Loan Program
The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Company
Newrez
Newrez is your mortgage partner for all stages of your homeownership journey. We offer hundreds of mortgage products to match your needs.
5001-10000 employees
H1B Sponsorship
Newrez has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (12)
2023 (41)
2022 (3)
2021 (2)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Joshua Bishop
Chief Operating Officer, Servicing
B
Bruce Williams
Vice Chairman
Recent News
HousingWire.com
2026-01-16
2026-01-14
Company data provided by crunchbase