John H. Carter Company, Inc. · 1 week ago
Inside Sales - Instruments & Measurement
Metairie, LA
Full-time
Onsite
New Grad, Entry LevelJohn H. Carter Company, Inc. is seeking an Inside Sales professional for their Instruments & Measurement division. The role involves handling customer inquiries, supporting sales initiatives, and ensuring alignment with technician availability while upholding customer commitment standards.
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Responsibilities
Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis. Most of the time the work load will be considered as ‘heavy’
Ensure that Inside efforts are aligned with the Technician availability
Support JHC accounting department with problem invoices, returns and general customer account information
Support JHC Sales personnel when required for the pursuit of Instrumentation initiatives
Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
Work closely with and support the JHC product principals when required to do so
Actively and enthusiastically attend required and preferred training
Actively and enthusiastically participate in the after hour and weekend ‘On-Call’ rotation as required
Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise
Accurately complete quotes, order entry and purchase orders within the customers time requirements
Always build and cultivate solid relationships
Qualification
Required
Receive phone calls, faxes and emails from external & internal customers which must be handled on a timely basis
Most of the time the work load will be considered as ‘heavy'
Information handled will include Measurement Technician Scheduling, RFQ's, Technical Assistance/Support, Factory Support, Technical Product Support, Delivery Expediting
Ensure that Inside efforts are aligned with the Technician availability
Support JHC accounting department with problem invoices, returns and general customer account information
Support JHC Sales personnel when required for the pursuit of Instrumentation initiatives
Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
Work closely with and support the JHC product principals when required to do so
Actively and enthusiastically attend required and preferred training
Actively and enthusiastically participate in the after hour and weekend ‘On-Call' rotation as required
Actively and enthusiastically support JHC colleagues at all times, and especially when overload situations arise
Accurately complete quotes, order entry and purchase orders within the customers time requirements
Always build and cultivate solid relationships
Company
John H. Carter Company, Inc.
John H. Carter Company is an industrial automation company providing DeltaV process control systems and instrumentation solutions.
Founded in 1933
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase