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Georgia Institute of Technology · 3 days ago

Research Info Systems Engineer - Principal Professional

Atlanta Metro

Full-time

Onsite

Lead/Staff

8+ years exp

Georgia Institute of Technology is seeking a Research Information Systems Engineer responsible for designing, implementing, and maintaining advanced research systems and solutions. The role involves collaborating with cross-functional teams to optimize research processes and ensuring the reliability and compliance of research systems and applications.

EducationHigher EducationUniversities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Design and optimize systems and algorithms for data extraction, processing, and decision-making

Develop and implement intelligent automation, infrastructure as code, and CI/CD solutions to streamline research workflows

Conduct automation testing and validation to ensure accuracy and compatibility with existing systems

Serve as a resource and Subject Matter Expert (SME) for related engineering tools and technologies

Provide training, guidance, and mentorship to enhance technical skills and knowledge of coworkers and stakeholders

Offer user training, support, and assistance to help end-users navigate research infrastructure systems and applications

Perform other job-related duties as assigned

Provide specialized technical support for complex research infrastructure systems and applications

Diagnose and resolve technical issues and performance bottlenecks

Offer guidance and training to end-users and technical support associates

Provide subject matter expertise and make other significant contributions to research projects

Design, develop, implement, and maintain infrastructure, applications, and systems to meet requirements and enable new capabilities

Configure, deploy, and troubleshoot systems, networks, and software to ensure reliable and efficient operations

Conduct system analysis, performance tuning, and optimization to enhance the performance and scalability of research infrastructure systems

Test and evaluate solutions, perform quality assurance checks, and ensure compliance with technical standards

Collaborate with researchers, process owners, and technical teams to identify technology needs and requirements

Define and prioritize product features, requirements, and user stories based on research needs and feedback

Participate in project planning, requirement gathering, and implementation of research infrastructure solutions

Communicate updates, changes, and plans to stakeholders and internal teams

Document system configurations, technical specifications, and implementation procedures

Maintain automation documentation and track changes to support governance

Manage change control processes to ensure systematic and controlled implementation of changes

Design, develop, and implement comprehensive IT business continuity and disaster recovery (BC/DR) strategies to ensure the protection of critical research systems, applications, and data

Ensure that business continuity plans are tailored to meet regulatory requirements for safeguarding research data, including Controlled Unclassified Information (CUI)

Ensure adherence to technical standards and best practices

Ensure continuous compliance with governance, security, and data privacy standards

Support system governance, compliance, and security measures to ensure system integrity and quality

Stay informed about the latest trends and technologies in research infrastructure and automation

Continuously monitor and optimize infrastructure performance through data analysis and improvement cycles

Drive innovation by integrating new technologies and methodologies into research processes

Conduct market research, customer interviews, and usability studies to gather insights and inform infrastructure decisions

Translate research requirements into actionable tasks, user stories, and acceptance criteria for development teams

Manage service backlogs, prioritize feature development, and ensure timely delivery of infrastructure increments

Conduct user acceptance testing, validate infrastructure functionality, and gather feedback for improvements

Qualification

Automation solutionsEnterprise-class storageBusiness Continuity/Disaster RecoveryInfrastructure designKubernetes storage supportMonitoring toolsStorage protocolsTechnical supportUser trainingCollaborationDocumentation

Required

Bachelor's Degree in related discipline or equivalent combination of education and experience

Eight or more years of relevant experience

This position requires security clearance

This position requires U.S. Citizenship

Preferred

Experience administering enterprise-class storage (e.g. iXsystems, NetApp E-Series, NetApp ONTAP, NetApp Data Infrastructure Insights, NetApp Active IQ Unified Manager, NetApp StorageGRID)

Experience implementing and supporting Ceph, CIFS, DFS, with iSCSI, GlusterFS, NFS, and S3 storage protocols

Experience implementing automation solutions (e.g. Ansible, Python, Terraform)

Experience supporting Enterprise Business Continuity and Disaster Recovery initiatives (e.g. DPM, Kasten, Veeam)

Experience supporting storage needs for environments using Microsoft Hyper-V, Nutanix, and VMWare

Experience with enterprise-class monitoring tools (e.g. Grafana, Nagios, Prometheus, Zabbix)

Experience supporting Kubernetes container storage (e.g. Longhorn, Trident, HPE CSI, Nutanix CSI, vSphere CSI)

Experience architecting and hardening storage solutions in highly regulated environments (e.g. DoD, Financial, Healthcare)